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Customer Service

Hit & Run Survival Story!

    “Most of the damage was to the bottom mounting plate the mailbox slides onto.  The two bolts in the front behind the locked compartment were torn completely through the hinge plate. I had to straighten the mounting plate which was not very hard to do.  A steel table, a good “C” clamp, and…

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Locking Security Wall Mount Mailboxes Survives Hit & Run!

Our lovely Townhouse Mall Boss locking security wall mount mailboxes at a local neighborhood in Washington, recently survived a hit and run around Christmas! Edna was so impressed with the quality of our mailboxes that she personally reached out to us to let us know how much she and her neighbors are impressed by the impact…

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Bob: “Thank You for Service!”

At Mail Boss, we pride ourselves on providing prompt and courteous customer service. When our customers contact us to say we’re doing it right, we have to share! From Bob: “I wish to thank you for your friendly and prompt service in replacing my broken mailbox lock. One rarely gets that kind of care anymore.…

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“Thanks Mail Boss” from Fountain Hills, AZ

Fountain Hills Arizona customer says Thank You “Thank you very much for the good service. It’s nice to do business with a company that stands by their product. Not many of you guys left!” Thanks, Terry & Eileen C. Fountain Hills, Arizona PS – I told my brother, who is a locksmith, about you standing…

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A Must Read from Steve – LOVE This!

Here is an e-mail from Steve, a happy Mail Boss locking mailbox customer in Milford, Ohio. It just gives us shivers!!! We hope you like it too. We’re also including his original blog post on Mail Boss (that’s us!) which you can also find here. Hi Chris, Thank you for the replacement mailbox and lock…

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Mail Boss Testimonial from SRPOA HOA

We had the opportunity to work with the SRPOA Homeowners Association in Sacramento, upgrading their mailboxes to combat mail theft. Patricia Brennen orchestrated the group buy for her neighbors, and sent us this feedback and photos. What a Company! What Quality Service! What a Great Product I had the pleasure of putting together an HOA…

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