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Consumer Information

How to Order Replacement Keys

We often receive phone calls and e-mails from customers who want to know if they can order additional keys. The simple answer is yes, you can! And, we make it convenient to do right here on our website. Just navigate to Mailbox Accessories and choose Replacement Flat Key or round key and follow the easy…

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How to Lengthen a Mail Boss Mailbox Post

For mailbox post installations more than 1′ in the ground So you want to use an In-Ground Post for your mailbox installation, but one foot in the ground just isn’t going to be enough? Sometimes you just need a little more length, and we will cover some things to consider: First, a little general information…

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Don’t Put Your Flag Up

One question we are often asked is “Why there is no outgoing mail security on a locking mailbox?” For residential curbside locking mailboxes, the USPS mandates that the mail carrier cannot be required to have a key to access your mailbox. That means that incoming mail is deposited through an incoming mail slot or bin,…

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Rash of Mail Thefts in La Salle, Canada – July 24th, 2018

Protect yourself from Mail Theft – Especially while you’re on vacation! We’re in the final stretch of summer; it’s the perfect time to enjoy a vacation before settling into the fall. Don’t let your vacation, or your daily life, be interrupted by mail theft! This week in La Salle, Canada over 100 mailboxes have been…

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Mail Theft in Salt Lake City, Utah – July 18th, 2018

Protect Yourself from Mail Theft –  This week in Salt Lake City, Utah: a woman was caught red handed stealing a resident’s mail.  Salt Lake City Police are asking people to “take extra steps to protect themselves”. According to the FBI, 16+ million Americans were the victims of identity theft in 2017. That means that…

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Happy Customer Says Thanks for Awesome Customer Service!

Hello Mail Boss, I wanted to write and say how much I love my Mail Boss mailbox, lock lubricant, inground post and lock cover that I ordered directly from mailboss.com. What a clever design and an outstanding customer service department. Everyone I talked with at Mail Boss who I talked with impressed me. At the…

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A Guide to USPS Mailbox Regulations

The United States Postal Service (USPS) requires residential mailboxes to conform to a number of rules and regulations. The standardization of mailboxes helps to ensure the safety of mail carriers and the items they deliver. While some rules apply to all mailboxes in general, there are separate, specific regulations for locking, package or wall mount…

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VP Corner: Use Tri-Flow, Not WD-40, for sticky locks

We frequently have customers ask us what product to use to lubricate their Mail Boss locks. Well the answer is Tri-Flow, not WD-40! The military developed WD-40 in the 1950s to be used as a water displacing substance in order to keep mechanical parts from rusting. It is a petroleum based product. As time went…

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Holiday Mail Theft Prevention

With the big Holiday season around the corner, mail thieves are going to be pulling more stunts and attempting to steal mail and packages from you and your neighbors! This recent news segment from KOB4 featuring a neighborhood in Albuquerque, NM shows “Porch Pirates” taking advantage of this time of the year on all the gifts…

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