Posts Tagged ‘thank you’
Competitors’ Mailboxes Pried Open, Not Mail Boss
As people convert to locking mailboxes, thieves are resorting to prying open locked mailboxes to steal mail for identity theft. Unfortunate consumers are now learning something we stress: Not all locking mailboxes are secure. In fact, most locking mailboxes can be popped open with a screwdriver in just seconds. Mail Boss mailboxes include a patented…
Read MoreHighway Speed Collision– Mail Boss Survives!
Straight from our Mail Boss to you, we recently received a letter from Charles in Chiloquin, OR who wrote in to tell us how his Mail Boss, along with several other neighbors’ standard mailboxes, were struck by a vehicle. Not only were these mailboxes hit by a vehicle, but they were hit by a vehicle…
Read More“Fast and Friendly Customer Service”
At Mail Boss we really do pride ourselves on offering the best possible customer service, so we really appreciate when we get emails like this one from Kathy: “Just wanted to let you know that I have one of your mail boxes and love it, also needed some more keys. Contacted you for service, and…
Read MoreThanks for Easy Lock Replacement
We just received a nice thank-you email from another happy Mail Boss customer. Sheldon’s lock failed and we replaced it for him: Just a belated note to express my sincere thanks sending me a replacement lock for my MailBoss mail box. The customer representative I spoke to was extremely help, courteous, and efficient – I…
Read MoreMail Manager Delivers Peace of Mind
We recently heard from Ken, who – along with his neighbors – purchased a Mail Manager to protect against mail thefts in the area. He reports reduced stress levels after having installed them, and sent us an email to say thanks: Hi Sara, I ordered three Mail Manager mailboxes, one for myself, and one for…
Read MoreMelissa endorses Mail Boss Customer Service after installation ‘snafu’
Melissa’s Mail Boss Story Melissa recently purchased a Mail Boss online from an internet reseller of locking mailboxes. Unfortunately, when she received her Mail Boss, one of the machine screws used to secure the Fast Trak Mounting Plate to the Mail Boss was stripped. Consequently, when Melissa tried to remove the screw (the first step…
Read MoreNote of Thanks for Mail Boss Customer Service
Thank you for the replacement – I truly appreciate your excellent customer service on the issue I had with this box.
Read MoreCustomer Thanks for Lock Replacement Service
We recently sent out a free lock replacement to a Mail Boss customer whose lock failed. She responded in kind with this lovely thank you note: Hello friends at Epoch Design, I thank you so very much for the lock. I installed it. […] I am happy it finally is lockable. I appreciate it and…
Read More“Thanks for a Fantastic Product!”
Mike recently purchased a Townhouse Wall Mount Mailbox from one of our resellers Hardware Sales in Ferndale Washington. He dropped us an email to ask a question and shared his thanks for making a fantastic product: Mike writes: “I think if I melted down my old so-called “secure”mailbox, it would still not be as…
Read MoreTestimonial: “Great Customer Service”
We want to take a minute to share this glowing recommendation from Ray Marshall, who recently ordered a new lock and key set from us. He writes: “I bought a Mail Boss mailbox on Amazon a year ago and installed it at a lease house. Unfortunately the tenant lost the key. I contacted Mail Boss…
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