Hasp Lock We’ve gotten quite a few requests from people wanting to switch out our 12-disc wafer locks for a simple turn handle knob for securing their mailboxes. Well, we listened to your feedback and we’re happy to announce that we officially have a NEW lock option for you! Introducing the Mail Boss Hasp Lock! Hasp […]
We frequently have customers ask us what product to use to lubricate their Mail Boss locks. Well the answer is Tri-Flow, not WD-40! The military developed WD-40 in the 1950s to be used as a water displacing substance in order to keep mechanical parts from rusting. It is a petroleum based product. As time went […]
“You have our highest recommendation” When Charlie needed his Mail Boss replaced, he was pleasantly surprised at the customer service he received from our company. He was so kind as to send us this note expressing his gratitude: “Just to let you know, I received my order today, April 8 (the replacement lock and 3 […]
Mail Manager Testimonial from Gregg in Ripon. Thieves attempted to burglarize his Mail Manager locking mailbox but were unsuccessful in stealing his mail.
We often receive phone calls and e-mails from customers who want to know if they can order additional keys. The simple answer is yes, you can! And, we make it convenient to do right here on our website. Just navigate to Mailbox Accessories and choose Replacement Flat Key or round key and follow the easy […]
We recently sent out a free lock replacement to a Mail Boss customer whose lock failed. She responded in kind with this lovely thank you note: Hello friends at Epoch Design, I thank you so very much for the lock. I installed it. […] I am happy it finally is lockable. I appreciate it and […]
We just received a nice thank-you email from another happy Mail Boss customer. Sheldon’s lock failed and we replaced it for him: Just a belated note to express my sincere thanks sending me a replacement lock for my MailBoss mail box. The customer representative I spoke to was extremely help, courteous, and efficient – I […]
After extensive product research and consumer feedback, we have determined that from hereon, all Mail Boss mailboxes manufactured will incorporate a new 12-Wafer Disc Lock. Why the change? More Secure. Thousands more potential combinations. More difficult to pick. Hardened steel layers – more difficult to drill out.
A few days ago, we received an e-mail from someone who was interested in buying the Mail Boss locking mailbox. He liked everything he saw, except he had concerns about the lock that we use. We would like to share his question and our response here in case anyone out there has similar concerns. […] […]
This week we had a customer who called us inquiring about replacing her Mail Boss lock. She told us that her home had been broken into and the thief had actually stolen the key to her Mail Boss locking mailbox! (The gall of some people, I swear… ) Anyway, she was worried that the thief […]