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A Guide to USPS Mailbox Regulations

The United States Postal Service (USPS) requires residential mailboxes to conform to a number of rules and regulations. The standardization of mailboxes helps to ensure the safety of mail carriers and the items they deliver. While some rules apply to all mailboxes in general, there are separate, specific regulations for locking, package or wall mount mailboxes.

General USPS Requirements for Curbside Residential Mailboxes

  • All manufactured mailboxes must meet the internal and external dimension requirements of the USPS.
  • Curbside mailboxes must be placed on the right-hand side of the road and facing outward so that mail carriers can access it easily without leaving their vehicle.
  • The box or house number on a mailbox must be represented in numbers that are at least 1 inch tall, and they must be positioned on the front or flag side of the box.
  • Mailboxes must be placed 6 to 8 inches away from the curb; the slot or door must be 41 to 45 inches from the ground.
  • Curbside mailbox posts should be buried less than 24 inches deep and made from wood no larger than 4 inches high by 4 inches wide. Steel or aluminum pipes with a 2-inch diameter are also acceptable.
  • Newspaper receptacles may be mounted on the same post as the mailbox, but they must not contact it directly or be supported by it.

USPS Regulations for Locking Mailboxes

Locking mailboxes effectively prevent theft of incoming mail. They must meet the same functional requirements as standard mailboxes and must be approved by the postmaster.

  • Slots for incoming mail must be at least 1.75 inches high by 10 inches wide.
  • Protective flaps on locking mailboxes must be oriented inward so that mail carriers can place mail into the slot without additional effort.
  • Locking mailbox slots must be large enough to hold the resident’s normal daily volume of mail.
  • Slots must also be large enough to accommodate unfolded US Priority Envelopes.
  • Locks cannot be used on contemporary or traditional mailbox designs.
  • USPS carriers do not open locked mailboxes and do not accept mailbox keys.

USPS Regulations for Package Mailboxes

A T3 mailbox is sometimes called a large rural or Package Mailboxes. It shares most regulations with standard mailboxes but can accommodate larger items.

  • Dimensions for an approved package mailbox are no larger than 22 1/2 inches long, 8 inches wide and 11 1/2 inches high.

USPS Regulations for Wall Mount Mailboxes

Wall Mount Mailboxes are convenient in areas where postal carriers travel on foot. They are also helpful for residents who are physically impaired.

  • The USPS does not have specific dimension requirements for wall mount mailboxes, but local codes and regulations may apply.
  • Customers should seek advice from their local postmaster or mail carrier before installing a wall mount mailbox to ensure proper placement and uninterrupted mail delivery.
  • The flap on a wall mount mailbox should operate smoothly and reliably.
  • Mail carriers must have safe and unobstructed access to the mailbox.


  1. Terry Dutton on March 10, 2015 at 7:56 pm

    I have a mailbox that is made of standard side post that has been ran into by neborhood
    vehicles 3 times in the last 3 months. I thinking of putting up a steel 4×4 tubular post. If I’m paying for this why does it have to be made of wood?

    • Brad Post on September 5, 2019 at 6:01 pm

      A mailbox owner can end up facing a lawsuit in the event of motor vehicle accedent damange and/or injuries from a mailbox not installed in accordance with USPS regulations. Mailboxes account for 70 – 100 deaths a year. The post has to be able to break or bend if hit by a vehicle. So the priority is not places on your personal inconvience or cost but on the safety of the people hitting it. Don’t kill the messenger. 🙂

  2. Chox on April 21, 2015 at 8:48 pm

    I read USPS regulations that stated a rural mailbox post cannot be made of concrete or steel, but aluminum is an accepted metal for posts (as well as wood). Hope this helps.

  3. Dave on May 2, 2015 at 10:00 pm

    There may be no law against using a 4″ x 4″ tubular steel post. But if someone runs into it and is injured because the post doesn’t give way, you can expect a lawsuit demanding that you pay for any medical expenses resulting from the incident.

  4. Audra weizeorick on June 26, 2015 at 9:16 pm

    We continue to receive post it notes in our mail stating that the mailbox was blocked by a car. Not so. My question is, what are the rules regarding the clearance distance allotment, between the box and possible blockages?

  5. J Veer on July 4, 2015 at 12:48 am

    Are there any regulations prohibiting hanging racist signs on a curbside mailbox, by the owner? Photographs avalable

  6. Carol Skog on July 9, 2015 at 5:44 pm

    I was told I could not put up a wall mount mailbox where the postman had to go up one step. My other post mailbox got bad and I had to take it out. Thank you

  7. Len on August 14, 2015 at 12:10 am

    My mailbox is on the road and centered to my house. From the mailbox to my drive way it is approximately 20 ft. The box has been there at least 15 years. I received the following from the mail carrier:
    “If Mailbox is not moved to either side of driveway by xx/xx mail delivery will be suspended until it is”.
    By what regulation is this required? Why now?

  8. Len on August 22, 2015 at 12:24 am

    I spoke to the Postmaster.
    1) He told me that since the box has been previously established as a delivery point, the carrier cannot ask me to move it.
    2) The carrier says it is a safety issue and refuses delivery until the box is moved. He says he has approached his union about it and they back him.
    3) It is a new carrier – the old one never said he felt there was a safety issue.
    4) Its going to be a hassle and expense to move the box.
    5) I’m thinking of getting a lawyer and filing a formal complaint
    I think they are all lying to me.

  9. TJ on September 5, 2015 at 3:02 am

    I recently moved into a new luxury apartment community. I noticed that my neighbor and I Each have a key that opens both of our mailboxes. Is this against the law that the complex has allowed this to happen? Please advise

  10. L. Nonn on October 12, 2015 at 5:20 pm

    If using a rural shared drive, where should the mailbox be located? I don’t think my neighbor would approve placement of our mailbox next to his (his mailbox is on his property). Can a mailbox be installed on our side of the drive(?) .will the mail person deliver mail to us inboxes not together?

  11. Christa on October 15, 2015 at 7:56 pm

    I share a the post, but not a mail box with the house across the street. The post is broken and we currently have it in a bucket with cement. If they aren’t willing to help with the cost of the post to hold 2 mail boxes, can I just replace it with a post to hold the one? Post that hold 2 mailboxes are much more expensive

  12. Tom Nast on October 22, 2015 at 7:10 pm

    I own a restaurant in a shopping center in Merced, California. There are no mailboxes anywhere in the center, and I cannot get mail delivered to my restaurant. Is there not a law requiring a developer to install mail boxes in a shopping center?

  13. L.R.Bell on November 11, 2015 at 3:24 am

    My mailbox is currently located to the front side of the ditch in front of my home but near the street. As of lately someone continues to hit it. I was wondering can i relocate the mailbox to the back side of the ditc closer to the fence of my home so that it’ll be out of the way.

  14. Kim Towne on December 15, 2015 at 3:04 pm

    I have a question about our mail box situation. Our mail box is on another road. The mailboxes are on a very narrow road at the bottom of a hill and a lot of logging trucks are on that road. It is very hard to plow out by the mail boxes because of the hills and all the traffic. We live on a town road. We were wondering if we could move our mail boxes in front of our houses. All of our neighbors agree with us. We asked the postmaster a couple of years ago and he denied our request. We have had to many close calls on that road with all the traffic.

    • David F-P on August 31, 2019 at 12:54 am

      Best options are to get your mail carrier to believe it is a safety hazzard for him to deliver on that street or to have the neighbors all go in on a cluster box at the end of the street. Many post offices will supply the cluster box unit if there is a concrete slab poured.

  15. Mike on December 26, 2015 at 6:30 am

    My HOA’s regulation is that the mailbox flag has to be blue. I have always seen them red. Is there a regulation that the flag has to be red?

    • David F-P on August 31, 2019 at 12:59 am

      Nope. I’ve have multiple bird shaped and a pine tree shaped “flag” on my route. Color and design don’t matter only functionality.

  16. K Hughart on December 26, 2015 at 6:51 pm

    I have a large standard size mail box and live in a very rural area. My mail box keeps getting beat by vandals can I build an indestructible mailbox to solve the problem?

  17. jb on December 28, 2015 at 5:19 pm

    can i have a locking mailbox? our carrier says she has to have a key incase she drops the wrong mail in our box

  18. Jeremy on January 9, 2016 at 6:09 am

    It sounds like from all these dialogues that the postmaster is the absolute authority. After over 6 months our carrier has decided that a basketball goal located within 3 feet of our mailbox is a safety concern. The goal is a feet behind the mailbox post, making it impossible to hit. It’s also anchored to the ground so it cannot fall over. Are there no specific regulations for items located near mailboxes? I find it highly frustrating that the carrier and postmaster can deem something a “safety concern” with no concrete backing. The postmaster sent a note, including their phone number. I’ve tried to call, with no answer. Do I have any options? Are there online regulations?

  19. Matt on January 28, 2016 at 3:53 pm

    My USPS mail delivery person told me I cannot have a box on my house, it must be on the road. He delivers to all three of my neighbors who do not have roadside boxes. It sounds like he lying to make his life easier. Any thoughts?

  20. Drew on January 30, 2016 at 3:27 pm

    Hi Jenny – what is the process for installing a larger keyed-mailbox? I would like one that can fit packages, where the carrier puts the package in the large box and drops the key into the regular mail box. I used to have one like this at my old house, but have since moved to a new neighborhood, where package theft is common.

  21. June on February 4, 2016 at 5:51 pm

    Our neighbors all have their mailboxes on a post in front of our empty lot. There are currently five mailboxes on the post. We are building a house on that lot and want to remove those mailboxes. Do we have to get permission from the postmaster to change the location of those boxes so they do not sit on our property?
    Are there any regulations I can reference?

    There is no consistency in our neighborhood concerning mailboxes. Some homes share mailbox posts while others have their own in front of their individual house. I want to avoid having six mailboxes in front of my house.

  22. brittany on February 8, 2016 at 1:34 pm

    My bf and I just moved into a new place. The landlord didn’t get the mailbox key from the previous tenant and said we had to get it from the post office. They said they don’t hold keys and that we have to have to replace the lock. They want to charge $40 to have them do it. My bf is a locksmith and they told him it would be illegal for him to change it himself.

  23. Herbert Golub on February 11, 2016 at 2:01 pm

    What are the regulations regarding motor vehicles parked in front of, or a foot or 2 beyond, rural mailboxes? Most times the driver is able to drive ito the mailbox area, but he needs to back out. The offender lives across the street and refuses to alter the parking location of her vehicle, yet there is plenty of room else where on the street, including in front of her residence.

  24. adams on February 18, 2016 at 8:21 am

    Because of a safety issue, we recently received approval to move the mailbox from the street to the front door. Instead of mounting the box to the brick house we were considering installing a pole mounted box beside the front porch. Are there specific regulations we need to consider?

  25. Anne on February 20, 2016 at 11:45 am

    Are there mailbox access regulations? Can the mail delivery person refuse to deliver mail if he/she needs to take a step out of the truck to place the mail in the box? We have a car that parks perpendicular to the mailbox. It is not blocking the mailbox, but it sticks out about 6 inches into the street so that the mail truck cannot drive right next to the box. Are there regulations that mail will not be delivered if the mail delivery person needs to step out to put the mail in the box?

  26. Sean P on March 21, 2016 at 7:38 am

    I bought a house and it seems to not have a mail box. All of the mail boxes on the street are on the opposite side, and there IS a cluster of mail boxes about 100 feet down the street with a mail box that has no numbers and is empty. I tried at least 4 separate occasions to have local post office tell if that is my mailbox or not but they have not responded. If I just install a mailbox across the street form me will they deliver mail?

  27. Sharon on April 1, 2016 at 5:06 am

    My neighborhood association is contemplating two homes sharing one mailbox. I do not want my neighbor going through my mail. What are the requirements for two in a box.

  28. Betsy on April 11, 2016 at 4:50 pm

    I have locked mail boxes in my yard. I planted flowers around the slaved cement 3 years ago. The mail carrier complained that she had to walk 2 extra feet around to put mail into boxes. She complained so I put a walk way in for her in the spring. Now she is complaining that she might get stung by a bee because of the flowers so she wants me to move the walk way closer to the cement. What is the regulations for my property?

  29. Kim Troutman on April 12, 2016 at 6:06 am

    Hi I have a neighbor across the street whom address is actually Main St, and I am.o corner of Patrica and Main, his driveway is directly across mine, He has placed his mailbox directly behind my driveway on a 8 in wood post placed in concrete and placed a spike on the pole that protrudes out past the mailbox right below it. So if we back out of my driveway and bump that mail box the spike will damage my vehehicle!! Is this legal and why is his box not having to be on Main St where is address is?? Please any input would be appreciated.

  30. Shelby H on April 15, 2016 at 11:59 am

    We have a house mounted mailbox and our carrier has always walked up and delivered (most houses on our street are the same). We recently installed a front yard fence with a gate and received a notice that we need to move our box to the outside of our fence. No other homes on our street have their boxes outside their fences . Do we have to move ours? We live in a heavily foot trafficked area.

  31. Rosa O. on April 17, 2016 at 7:28 am

    I am 82 years old and just moved but don’t have a mailbox in front of my home. Most of my neighbors on my street have one. I was told by the realtor that I will have to use a cluster box that is clear across past 4 homes or call the post office. I was taken to the local post office (because they refuse to answer their phone) to request permission to put a box in front of my home because I am physically impaired and unable to walk the distance to retrieve my mail. They told me to sign up for a cluster box key and wait. It’s been 2 weeks and I haven’t heard from them. I call and call and either the phone is busy or no answer. Is there any thing else I can do? Please help.

  32. KC Funk on April 22, 2016 at 6:42 pm

    My mailbox is currently on the left side (if you are standing in the street facing the house) of my driveway. Can I move it to the opposite side?

  33. Gloria Crowl on May 11, 2016 at 3:47 pm

    I live on a county road where there are five houses all on the left side of the road. The postal service says the mailboxes must be on the right hand side of the road so the carrier can access them. This requires me to cross over the road to get my mail. Traffic coming past our houses on the right side of the road travel up a hill with a right curve before straightening out and passing our houses. It is extremely dangerous crossing the road because drivers do not honor the speed limit of 40 mph. I have bad knees and was almost hit today because I couldn’t run to get out of the way. Why can’t our mailboxes be placed on the side of our houses? It would be safer for us and our mail carrier.

  34. Alex on May 16, 2016 at 4:20 pm

    Does a wall mounted mailbox actually have to be hung on the wall for mailman to deliver mail. Outside of my house is irregular stone and flush mounting a mailbox is difficult.

  35. Sally on May 19, 2016 at 10:50 pm

    In a rural community does the USPS require the community cluster mailbox station have a mailbox for every lot in the development even though over half of the lots are vacant? At the rate things are being built, it will be 20+ years before the current boxes will be have a home needing mail delivery. It seems like an unnecessary expense and by the time our current mail boxes are full, the whole mail station will probably need to be replaced anyway. Is this really a rule of the Post Office.

    Also, I’ve seen the question about accommodation for elderly. A rural mail delivery person saw my mother (in her 90’s) struggling to cross the busy street. He went to her house and arranged with her to roll her cement bucket mailbox across to her driveway. Until she died, at 98, her mail carrier dropped her mail off on his way home. The carrier’s thoughtfulness and extra effort was appreciated. It really gave her a sense of independence, kept her safe and gave her extra years at her home.

  36. jack on May 21, 2016 at 7:43 am

    My neighbor’s mailbox is currently located in my yard which is on the right side of the street. The mailbox looks bad and requires me to mow around. Can I request the box be moved form my yard to hers?

  37. Walt on May 26, 2016 at 2:41 pm

    My mail was being taken so I bought a lockable mailbox. It is a wall mount style, as long as I make it easily accessible can I mount It to a post, curbside?

  38. Len on June 5, 2016 at 6:19 pm

    Hi, I live in an apartment building that has had a CBU hanging on the wall outside for at least 4 years. The post office built a new CBU in the apartment office building’s parking lot, which is about 0.25 mile from the building in which I live, without notification! I (we) just stopped getting mail in the old CBU on the wall right outside of our apartment building, without notice! After about 1 month (I had a vacation to Wyoming during this time, that’s why it took me 1 month…not that it’s relevant anyway, lol), I asked the rental office for my mailbox key, at which time the usually kind secretary (or whatever her job title is), asked me to sign a “standard” key liability statement. The key liability statement stated that ‘…I’m responsible for any fees should the mailbox lock need to be replaced…”for any reason.” So obviously I explained to them that I can not be responsible for “any” reason, I should only be responsible IF the lock needs replaced due to loss/damage of key, if that.
    So now it’s been about 2 months without mail, not that I miss the deluge of coupon-book-spam, because my mailbox (CBU) was relocated without notification, and I don’t have a key.
    Also, let me point out that the building I live in is one of about 15 buildings, of which only 3, or less, had the CBU relocated to the rental office parking lot. There are senior citizens living in some units and i can imagine it’s not easy for them to retrieve their mail 0.25 mile away.
    Anyway, hope someone can offer some advice…should i get a lawyer? perhaps talk to the local news station?

    thank you!

  39. Susan Gia on June 16, 2016 at 5:29 pm

    I will try to make a long story short! I have a mailbox on a post across the street from my cottage. There are several others as well, including my neighbor and the woman’s whose property the boxes sit on. They are all right at the edge of the street, and mine has been there since my grandmother purchased the place in 1964. My mailbox, being very old, finally fell off and was left on my porch with a terse note from the woman. Oh well, I have to replace the old, not-so-pretty box, which is reasonable. I went down to check on things weeks later to find she had pulled my post out! I contacted my PO, they understood the situation, went down to the cottage,motor photos, and even spoke with her. Not hearing back from them, I assumed all was well (first mistake), proceeded to purchase a new box and post, and went down to install. She came out and told me she didn’t want anything else on her property, etc. The PO gave me the feeling that placement is grandfathered (it’s been established even before 1964!) and that I should put the new one up in the same location. She told me they understood and said she could remove and not allow my post and mailbox to be installed. Does she even have the right to remove anything of mine in regards to the US Mail, and demand it not be put back up? All mail boxes are on the right and have been well established for decades.Any thoughts on this? Thanks.

  40. Susan Gia on June 16, 2016 at 5:33 pm

    Oops…darn autocorrect. Should have read “took photos”

  41. Tonia Busherd on July 2, 2016 at 2:32 pm

    How far away does a car need to be parked from a mailbox? I got a note saying to move my car. There is plenty of room to pull in but back into the mailboxes.

  42. Concerned tenant on July 5, 2016 at 7:06 am

    I just moved in to an apartment & realized that the mailboxes there are open to all, not secured & there are no locks or identifiable numbers to distinguish one from another and are tacked on to a post. How do I ask the manager to change this? Is it within my rights?

  43. Ryan on July 7, 2016 at 2:42 am

    For decades our Church has been told we had to have mail delivered to a PO Box not the physical Church address. We are locate in a small town on Kauai and the church is located on the “main road”. Directly behind us is a small residential street–all who get mailbox including the house literally next door to the Post Office. There are other businesses on the road a block down who get mail service and all of residents living across the main road get mail service. With the PO Box the postmasters sends any package back if it doesn’t have our PO Box number, even though it has our physical address and church name, everyone knows us–it is a small town. How do we get mail service at our physical location? If the house directly behind the church building is able to get mail service, shouldn’t we able to if we have a mailbox?

  44. William on July 7, 2016 at 5:04 pm

    I have a mail box at the house that is mounted on a wooden pole. I am wondering if it would be OK to mount a weather station to the back side of the post? This would put the station on the other side of the post from the box and a bit above it. It should not interfere with the box or access to it. The box is in the best location for the station and would not require getting another post and having it installed.

  45. Beth on July 16, 2016 at 9:39 am

    Is there a minimum house requirement on a road for mail to be delivered on it? I am moving to a new house and I was told by a neighbor my mail box had to be placed on the main road . How can I petition this to change?

  46. Janne Z on July 24, 2016 at 9:00 am

    My postal carrier will complain that my trash dumpster blocks his route. (We place our trash ON OUR DRIVEWAY before we leave for work. The trash guy comes before the mail guy. Trash guy puts our can anywhere he wants, often on its back with the lid open. We have no control over this. The mailman will sometimes leave us a nasty note or move the can to the center of our driveway so we can’t drive into our driveway without getting out of our car to move it. This is NOT OUR FAULT and the postal carrier is just being a jerk. The GOVERNMENT has a lot more pull with the trash company than I do! I’ve asked the trash men to not leave the can in the middle of the road and I can’t be home to babysit the trash can, I have a day job. I understand that this is extremely frustrating to the postal worker, especially on trash day, but one home owner can not change the practices of the trash companies the post office can be very pursuasive if they would intervene.

    I also got a nasty note once about potholes on my road. Like paving is my responsibility! The road is not my property nor my responsibility.

    To my postal worker: stop being a brat. Know that the pot holes on the road and the location of my empty trash can are beyond my control!!! Tell your boss to contact the appropriate government offices and/or threaten legal action against the trash contractor if they continue to be so careless with the cans.

  47. Anthony on July 25, 2016 at 7:35 pm

    I moved into my new home in December, there is one house to the left of mine and 2 to the right. Nothing across the street. It’s a rural area and I’ve been told that these 4 houses had to move their mailboxes to the top of the hill on the road because A). The mail carrier refuses to go up and down the hill in the winter, B). He/She has nowhere to turn around. Keep in mind the hill is not that steep the trash truck goes up and down FedEx and UPS deliver to everyones door, we all have driveways to turn around in and half of us don’t have 4WD and survive just fine. Getting tired of walking 1/4 mile to get my mail. I can’t even see the box from my house. My neighbors are on board too, so do I just move my mailbox? Or do I need permission?

  48. Nancy on July 26, 2016 at 7:53 pm

    Does a mailbox have to be adjusted higher because the local post office has SUV’s now instead of cars, They are making the whole town raise their mailboxes 50 inches from ground for this reason.

  49. Sharon Burge on August 7, 2016 at 11:39 am

    Is it legal for a Township to put a moritorium on putting up a mailbox forcing that same person to rent a PO Box at the annual fee of $48. I am on disability and cannot afford this extra expense. I am only about a mile, if that, from the Post Office and there is mail delivery to every house around me…even my next door neighbor about 100 feet away. Thank you in advance for your time.

  50. Sally on August 10, 2016 at 4:07 am

    Is a home owner allowed to fix a fire sale sign on a post box post?

  51. Sally on August 10, 2016 at 4:08 am

    Is a home owner allowed to a fix a forsale by owner sign on a postbox post?

  52. Gary Nash on August 14, 2016 at 5:04 am

    On rare occasions someone will drop off a document, book, etc and if we are not home they will put in our large street side mailbox and call our house to let us know. If the postman gets there before us the item will be removed and tossed on ground. Not all postmen do this. Why is there not a leniency rule when this ins not a burden on the PO.

    My 90 yr old mom lives on rural route and a neighbor walking by one day picked up her newspaper and put in her large road side box because of impending rain. Mom is on a walker. Mom watched the postal lady open her box and toss the paper out into the rain.

    Has this ever been addressed with PO.

  53. nk on August 22, 2016 at 12:56 pm

    my current mailbox is located on the curb between the sidewalk and street-for example, see:

    ( )

    it was newly installed for my new house, however, i would like to replace it with a mailbox that would be capable of receiving packages, see:

    ( )

    this larger mailbox would require its placement on the side of the sidewalk opposite the street, about 4 feet from the curb instead of the current 8 inches.

    on one hand, the usps guidance is that the mailbox be very close to the curb, but on the other hand, many of my neighbors have their mailboxes either on the side of their houses, door slots, or set back several feet from the street. have my neighbors been “grandfathered in”? can i relocated the mailbox further away?
    please identify the rule or regulation (i.e U.S.C. ) that mandates mailboxes and their placement.

  54. Joe on August 24, 2016 at 6:30 am

    My wife has a small business next to our house. Presently we use two separate mailboxes with separate numbers mounted side by side on one post…(one for the business and one for the house). We would like to go to one large mailbox with both numbers mounted on the one box. Can you advise?

  55. David R Caswell on September 7, 2016 at 3:07 pm

    i have a hanging mailbox since every year during the winter, Otto the plow truck took great pleasure in removing it and sending it to it’s demise to be recovered in the spring. i refuse to replace the mail boxes since the way i see it 90% of the junk delivered is not worth replacing posts and boxes. now the postal person refuses to close it because she said she cant close it with one hand, i showed her how to do it with only 2 fingers from one hand. but apparently that too is way too much effort. so now i am stuck with soaking wet mail or mail blown up and down my road. i asked her since she was too lazy to close the door on the mail box that she could ever so gently throw it in my driveway as she sped by. i have complained to the postmaster who of course stuck up for the carrier’s laziness. now that my venting is done what is the regulation on hanging mailboxes (only discusses conventional post but noticed hanging boxes are common practice) and or what defines effort the postal carrier must apply to properly close the box. seems silly she is a federal employee delivering federally protected material and placing as you stated earlier into federal property. there for it should be secured by that federal employee to ensure proper protection of federal material and property

  56. Mark on September 7, 2016 at 4:20 pm

    I have recently moved into an older neighborhood, where most of the mailboxes are at the front door. When I moved in, the house had a curbside mailbox that was badly installed and falling over, so I removed it since there is a mailbox at my front door and very few homes here have curbside boxes. I received mail for a few days, then it stopped without notice. When I went to the post office to get my mail, there was a note saying that I needed to install a curbside box.

    I have been trying to contact the postmaster about this, but have not been able to so far. Today I went to the post office to pick up my mail, and there was a note saying “don’t give customer mail. He has been instructed to place his mail box back in its original location.” Fortunately the postal worker didn’t see the note and gave me my mail.

    So is this allowed? Can I be required to install a curbside mailbox even though very few of my neighbors have one? And can they refuse to let me pick up my mail?

    Thanks, and sorry for the long explanation.

  57. Steve Patterson on September 15, 2016 at 5:24 am

    My driveway is not on the same road of my street address. I have a corner lot. Can I place my mailbox near my driveway and still get my mail delivered?

  58. Jim on September 15, 2016 at 7:16 pm

    I would like to know if it is a requirement (law) USPS to have your house number on the mailbox, or is it suggested? We already have house numbers on the house. The box is on a post at the curb. We are talking about a new community over 200 homes.

    Jim W

  59. Lois on September 18, 2016 at 10:44 am

    My 83yo across the street neighbor, Gene, has moved his mailbox 4 1/2 feet from street edge into my yard.
    The street was torn out 4mo ago by the road commission and remade (paid for by the residents).
    All mailboxes were uprooted and reset per P. O.
    Specifications (6 to 8″ from street edge). Gene says
    It is a safety issue for him to stand on the street to get his mail. I suggested he get a rear opening box and step off the street into the easement and or my yard to fetch his mail.
    With his mailbox into my yard so far, the mail lady will have to drive a distance of 20 feet or so and about 3 feet onto the new sod to reach his box.
    He also is complaining about my underground sprinklers getting his mailbox wet and that they get him wet when retrieving his mail! I do not sprinkle daily and when I do it is at a set time 8am per the 20″ timer.
    I keep my property neat and tidy he has mowed
    some of his yard X 3 this summer. He is angry about the new road and life in general.
    What are my options. Does he have say over my sprinklers? He claims the PO said he could put his mailbox anywhere he wanted.
    Thanks for your input.

  60. Andrina Carter on September 24, 2016 at 7:44 am

    I have a triplex and all the mailboxes are on the door of each apartment. I recently installed an unlocked fence and was told that I need to move all the mailboxes to the curbside. Is it law that I have to move my mailboxes and if so where is the written rule and regulation for it?

  61. Linda on October 9, 2016 at 5:56 pm

    Is there any rules or regulations about decorating a mailbox. We were considering covering our post and mailbox itself with Lego’s. As long as the Lego’s are sturdy and do not fall off or block access to opening and closing the door, this should not be a problem….correct?

  62. Luwana on October 18, 2016 at 5:41 pm

    I live in a rural county road. At the end of this road is subdivision on the river. About 15 residents have a secondary mailboxes in front of some additional property that we acquired. We would like to place a new driveway and expand the yard on this new property for our adult children. What are our options. The boxes only get used if the roads become impassable in the subdivision and the other 250 plus residents pick up their mail in town at the post office

  63. Danielle jecham on October 21, 2016 at 10:37 pm

    Is it legal for someone to out unstamped sealed envelopes in your mailbox?

  64. Greg Halliday on October 27, 2016 at 11:03 am

    Parking in front of a mailbox is obviously wrong. However, people should still be able to park on that side of the street as long as they provide access.How many feet before and after the mailbox should be kept clear in the street?

  65. V harmon on October 30, 2016 at 12:16 pm

    I placed a mailbox according to the regulations next to my driveway. I then found out it had to be on the opposite side of the road. I went to the post office and confirmed that. I then asked for them to tell exactly where it had to be placed across the street as I didn’t want to have to put it in a 3rd time. They told me across from my driveway. All of the property across the street it owned by others. Now those owners say it can’t be there. Doesn’t the post service have some right of way or don’t they have to be able to tell me exactly where it can and must go? Very frustrated!

  66. James on October 30, 2016 at 9:51 pm

    Our house was built in 1996 and we purchased it in 2008. We received a note in the mail box (more handwritten than on an official post office letterhead type) that we needed to raise the mailboxes. The 4 bank of drive up boxes sit half on our lot and half on the neighbors. The two across the street see it as our issue not theirs. Wouldn’t the mail boxes be grandfathered in? These boxes have been in place for 20 years and are on 4×4 wooden posts.

  67. Luisa on November 5, 2016 at 3:30 pm

    My mailbox has been in the same place and at the same height for over 23 years, with a replacement post and mailbox installed in 2008. Our mail carrier recently left a note saying that my mailbox needed to be raised 6 inches or she would not deliver the mail. She left notes for neighbors saying that long-installed mailboxes need to be raised, moved, straightened, etc. This all happened after residents in this subdivision complained about her throwing packages from the street into our driveways, leaving packages on the curb by the mailboxes, leaving untrue notes that she’d attempted to deliver packages when residents were home and knew she had not, repeated mixed up mail delivery, etc. The postmaster told a neighbor that the carrier had back problems and we’d need to change our boxes to accommodate her as a result.

    Do we have to raise our mailboxes after 23+ years, or do we have any rights or grandfathering here? Thank you.

  68. Carol Nesbitt on November 7, 2016 at 5:16 pm

    Our neighbor across the street and us have our two mailboxes on a single post. The mail boxes have been in the same location , which is now part of the road right of way for over 45 years. The mailboxes are on my side of the street between our drive way and the neighbors to the right. These neighbors have lived next to us for 8+ years. All of a sudden they want the mail box moved out of the right of way. She is throwing a tantrum over this demanding the boxes moved. She tried to dig out the post and broke some of the concert surrounding the post . We have informed her that the boxes are not going to be moved as per the postmaster. The postmaster said they are grandfathered in and not to be moved. Needless to say we are no longer neighborly with them which is unfortunate. Are we ok?

  69. Christina on November 8, 2016 at 7:06 am

    I was hopping to get a door slot for my mail. Is this possible?

  70. Ernie on November 10, 2016 at 5:27 pm

    Can I build a mailbox out of wood and install it at a roadside location as long as all of the dimensions and height location are per postal regulations?

  71. Deena on November 13, 2016 at 7:50 pm

    According to the rules of rural delivery, if you live within a half mile of the mailbox they need to deliver packages to your door that don’t fit in the mailbox. Our mailman has done this for the past few years. Now all of a sudden in the past two weeks, we have had to go to the post office to pick up our packages. This is frustrating because we can’t get there every day before the post office closes due to where we work and the travel time it takes to get there. I talked to the postmaster the first time it happened and he said he would talk to the mail carrier. Now it happened again!! The lady at the window said to talk to the postmaster. Well that worked so well the first time. What can I do?

  72. emilie suddarth on November 24, 2016 at 5:54 am

    I recently moved to a neighborhood where I don’t feel safe having my mailbox out on a heavily foot trafficked street. My fiance and I decided to take down the original curbside box and install a wall mounted box by my front door as most of the other homes in the neighborhood have wall mounted boxes we didnt’t think it would be an issue. I received my mail in the wall mounted box one time then for 5/6 days I received no mail, no note, nothing. I went to post office to inquire and was told that since the property was registered as a curbside that I would have to keep the curbside box and that I couldnt’t take it upon myself to move to a wall mount. When I asked if I could change the registration to be a wall mount they also said no. I asked if I could pick up my mail that I hadn’t been receiving and was informed that the post office didn’t have it. I would just like to know why I can’t have a wall mount when so many of my neighbors have them and how can I get my mail.

  73. Andrew on December 11, 2016 at 6:57 pm

    Instead of installing a mail box 6-8 inches away from the curb. Can I install it near my house instead? Like close to the steps?

  74. Emily on December 13, 2016 at 8:05 pm

    Hi! Just saw this site, and thought I should make an inquiry. I recently moved into a 1956 house with a mail slot in the front door. It meets regulations per the USPS website for mail slots (i.e., is located at an appropriate height, is an appropriately sized slot, etc.). I have been receiving notices from my postal carrier that I must install a curbside mailbox. NO ONE on my street, for 3-4 blocks, has a curbside box; everyone has mail slots. The postal carrier said that “all new homes” must have a curbside box. I am obviously not in a new home, but rather am a new homeowner in this older home. While I’m not completely opposed to installing a curbside box if that is really what is required, I get the feeling that this is pressure from the carrier, and NOT really required. Any thoughts for me as to how to handle this?

  75. Jill on December 13, 2016 at 11:14 pm

    We have had recent mailbox tampering in our neighborhood so a resident purchased a “area under video surveillance” metal sign and nailed it to the mailbox shelter – a structure that holds and covers about 8 boxes. Does this signage fall under the law that states nothing can be posted on or around mailboxes? If so, what are the consequences if they don’t remove the sign? (So far our mailman has not said anything.)

  76. jerry on December 16, 2016 at 1:20 am

    I have 5 mailboxes in front of my house they sit
    in the middle of the sidewalk.. I can’t parked there. how can Ihave them moved to a better location
    maybe at the end of my driveway

  77. Eubie on December 19, 2016 at 7:30 am

    Is there a certain amount of feet your mailbox has to be away from your home,? If yes where can I find it in the USPS manual. My mailbox is across the street, two houses over. My box sometimes gets vamdalize, can’t hardly see it, & deliveries always goes to the home my box is in front of.

  78. Jack on December 29, 2016 at 5:21 pm

    On Rural Mail Routes…do we have to serve “Locked Mail Boxes” and if the have a small package…say 2 inch by 2 inch and it will not go in the 1.75 inch hole do we have to take it to the door or can we leave a notice for pickup…not Lazy but with 660 mailboxes and about 100 packages each day and 300 to 400 at Christmas and walking to each house 1 to 3 min. I’m very thankful I only have 6 locked mailboxes.

  79. Jacob R. Garcia on January 3, 2017 at 6:07 pm

    We have what our post office considers our mail route as “rural” and i was told our mailbox is required to be on the opposite side of the road from our house. The problen we are continually having is that the neighbors across the street ROUTINELY park directly in front of the mail boxes ( ours and theirs) which results in no mail delivery, ive spoke with the neighbor directly about this to no avail, ive spoke with the post master about this and no change as well. The neighbors constantly park out front of the house and directly in front of our mailbox. Can i move our mailbox to our side of the street since obviously nothing can be done? I dont believe i should be forced to purchase a PO box just to consistently and routinely get my mail.

  80. Christie L deSully on January 6, 2017 at 10:34 am

    Our mailbox is located across the street from our house where we share a post with our neighbor but have separate boxes. Who’s responsible for snow removal so the mail carrier can access?

  81. Joy on January 6, 2017 at 8:39 pm

    There are 8 metal mailboxes in my apt bldg. My box, for two months, has a broken lock, causing the door to be completely–wide!–open when I get home; exposing all contents. I force it closed, only to find it open again (literally, someone on their way out, texted me “FYI, your box is opened–tried shutting it, but it reopens.”)

    I have asked the apt staff to fix this headache-producing concern. They have not; not even a follow-up call, after taking my number. Any suggestions on what I can do? Thanks.

  82. pat on January 11, 2017 at 3:02 pm

    I have a curbside mail box. I have a locked gate and fence surrounding my property. I have do no tresspass and no soliciting signs posted. What are the rules for the postal worker to get out of the truck, walk over an easement, reach over the locked gate and gets bitten by my dog? She has been trained NOT to do this when in fact she could have set the box down on the OUTSIDE of the locked gate and no injury. Where is this woman’s common sense? And now filing a claim against us for her stupidity.

  83. Klein McMillin on January 20, 2017 at 2:00 pm

    I hope you can answer this as I am getting no where with our local postmaster. I am trying to find the official rules and regulations on mailbox placement. We live in a new subdivision, but each house is on a 10 acre lot. The mail carrier is saying we have to put our mailbox with the other which is outside the subdivision almost a mile away. That hasn’t bothered me too much as I just rented a mail box from the post office, but today they charged me $5 to get mail that was addressed to our physical address rather than our PO box. I am sooooo angry. So I want to put a mailbox in, but I want to follow the exact rules and hoping it can be somewhere within our land and/or driveway!

  84. Vicki on January 24, 2017 at 12:51 pm

    Would you please tell me what are the guidelines for a mail Slot? Specifically, is a carrier required to push my mail completely through my mail slot? My home has a mail slot that brings my mail directly and safely into my home. Yet, carriers seem to constantly leave the mail hanging out of it even after I’ve called my local post office and spoke to a carrier supervisor about this! I even have a note laminated on the slot asking them to please push the mail completely through. The entire point of the mail slot is to protect my mail from being stolen and they leave it hanging out exposed! (My mailslot was built with the home in 1965.)

  85. Tracy on January 26, 2017 at 6:49 am

    I’m building a house on a lot in a developed neighborhood. Can I put up a mailbox (it has a designated street address) while the house is under construction?

  86. Adrienne on January 29, 2017 at 8:44 am

    Hello! Our current mailbox is attached to our home but we recently put up a locked security fence because our neighborhood is a high crime area. We want to install a pedestal mailbox behind the locked gate where the postman would have to reach through the bars of the gate to deliver the mail into the pedestal mailbox. Is this against any laws? We are in California and I’ve done some research, but I can’t see anything that makes it sound like it would be illegal or our mail would stop being delivered. If anything, it’s closer to the street and doesn’t involve any steps so it would be easier delivery! And the bars are spread apart enough that getting a hand and mail through would be easy. And we don’t have any dogs or other animals in the yard. Any thoughts on the legality?

  87. Samantha on January 30, 2017 at 4:38 am

    I moved into my apartment december 28. I have been without a door to my mailbox since signing the lease. whenever i bring up the issue the tell me they will get it fixed. its been over a month now and i still have no mailbox door & i realize my mail is now being found lying on the ground. What can i do? and is this illegal?

  88. Christopher Corley on February 1, 2017 at 8:20 am

    I purchased a “Mail Boss” from you. My local post office is insisting that I mount the Mail Boss with the bottom of the mailbox located 45″ from the road surface. This puts the actual mail entry slot significantly higher that the required 41″-45″ height also mandated by the USPS.

    Are you aware of any written USPS clarification regarding the height placement of this type of locking mail box?

  89. CR on February 13, 2017 at 6:55 pm

    If a mailman hits your mailbox, is it their responsibility to fix or the homeowners?

  90. Kelli on February 14, 2017 at 12:50 pm

    If I have a community locking mailbox but I want my own mailbox, at my house, is that possible? How do I go about it if so?

  91. Lou on February 21, 2017 at 3:18 pm

    I am a new managing agent for an HOA. The cluster boxes were recently replaced and a residents box was moved to a different cluster down the street. This was the only one displaced and they are very angry. The postmaster said they would not let us trade boxes with a resident willing to switch. My understanding is that the postmaster decided which address goes to which cluster. The postmaster is blaming the HOA for the displacement. Who decides who goes to which cluster?
    We are at a standstill with getting this resolved.

  92. mike on February 27, 2017 at 12:35 am

    can you mount your box on a neighbors post without permission ?
    my neighbor has done just this without me getting into the story of it all.

  93. Mike on March 10, 2017 at 6:20 pm

    Can I put a lockable insert into an existing standard mailbox located at the curbside?

  94. Atticus Dimbledure on March 14, 2017 at 12:03 am

    My mailbox is located at the end of my city street, approximately two blocks from my house on a row of other individual mailboxes. I have a busy life, and I can’t be bothered to go down on a daily, or even weekly basis to check my mailbox. I am thinking about moving my mailbox to a post at my driveway, which is on a public city street. Either that, or just closing it altogether. There doesn’t seem to be any federal regulations barring my placement of my mailbox in any manner that is in accordance with the above. Also, I would challenge any city ordnance that seeks to enable the local post office to withhold delivery of mail to this location as a violation of federal law, as city ordinances do not supercede federal law, and interference with the delivery of the mail is a federal offense. Am I off base here, or do I have a chance at getting my mailbox closer?

  95. Eric on March 16, 2017 at 9:16 am

    What are the requirements for the postman to close the door on your box?
    We live in a rural area in the northwest, with a contract delivery person. It rains a lot here and 5days a week he lives the door ajar and our mail gets soaked to the point of damaged. 1day a week when he is off and the Fill in driver delivers, we have no problem.
    I’ve spoken to the driver politely and he hasn’t stopped leaving it ajar.
    Is the local postmaster for our area the next step?
    Regulation regarding closing the door?
    Feeling frustrated.
    Thanks for your response.

  96. Rani on March 16, 2017 at 11:29 am

    Is it a postal regulation to have a door on the front of your mailbox, or may it be left open?

  97. Kyle on March 17, 2017 at 6:14 am

    our neighborhood has a metal mailbox with multiple locks on the back for each house. i hate this, my mail is bigger than my box every day and my carrier just crams it all in there. Plus this box is in my yard and my neighbors walk through my yard to get their mail and complain if my sprinkler system is running when they want access. I want this removed from my yard and would like a normal single box. How do i go about doing this?

  98. John B on March 19, 2017 at 9:33 am

    My mail box was knocked over by a snow plow. The mail box was set in the ground according to USPS regulations.

    The town’s street director told me, according to town ordnances the mail box was located to close to the street and it should be moved back. This would make my mail box not conform to USPS specifications and again cause a conflict with the rural mail carrier.

    Who is correct: The Town Street Director or the USPS ?

  99. Mary Chapin on March 22, 2017 at 6:16 am

    I have no mailbox placed yet,I live on a hill and the mail carrier told me if i put up a box,she wont deliver if road is slippery…can she do that?

  100. Brittany Mayes on March 23, 2017 at 5:50 am

    When we moved in the landlord told us that there is no mailbox for our house but if we wanted to buy the box and everything we could put one u. My question is since there has never been a mailbox for this address do I have to fill out any kind of forms or can I just put one up?

  101. Schawn on March 23, 2017 at 10:22 am

    Can you place your mailbox in front of a utility pole? What are the guid lines for this.

  102. Charlie Byers on March 24, 2017 at 11:31 am

    I just move to a new place that has no mailbox they say that I have to get a pill box in town and I live in town can I put a mailbox in the front of my place and have it be legal with my address on it

  103. Zach on May 1, 2017 at 11:17 am

    So I just placed my mailbox on the upstreet side of my house as the mailman would come as I was told from a friend. My neighbor says it’s in his property but it is only 2 feet away from my driveway is it legal to keep it there or am I supposed to move it to the other side?

  104. Mark Stucko on May 2, 2017 at 5:55 am

    Our mail is normally delivered to our curb side mailbox.
    We have small children that play on our driveway/front yard. To prevent vehicles from coming onto our driveway we place bright orange cones across the entrance to our driveway. One day our USPS carrier drove in-between the cones to deliver a packages. Luckily we were on a bike ride in the neighborhood. When we saw this we stopped the delivery person and told her not to come on the driveway because the children play there. All she said was “I didn’t see any children so I drove in-between the cones.” She was then asked to please do not drive onto the driveway. All the other substitute delivery person park the vehicles in the street and walk packages to the front porch. Our carrier decided that she will no longer deliver packages to us because she can not drive on the driveway. Is this possible? MUST a USPS carrier have to be able to drive on the driveway to deliver a package?

  105. Dianne on May 2, 2017 at 8:46 am

    We have lived in our neighborhood for over 10 years. Our mailboxes have always been in the same location, on our private road at the entrance to the neighborhood. About a year ago, we got our road paved. The mail person is constantly driving into the neighbor’s property to turn around when she delivers the mail, causing huge ruts and killing the grass. The neighbor put up stakes to prevent the mail lady from tearing up his yard. Today we received a letter in our mailbox stating that our mail will be held at the post office now because it’s a safety issue for the mail lady to deliver in our neighborhood. Are you aware of any regulations on how wide the road must be for them to deliver? Our road is at least two lanes wide – I can make a 3 point turn with my minivan – I just think the mail lady is being a jerk. Is there a regulation I can reference to support our side? Thank you!

  106. Peter on May 7, 2017 at 11:41 am

    Is it allowable to surround the base of the post with a planter as long as the construction does not impede delivery? We recently had this done, and then received a PS Form 4056 from the carrier requesting “Before you bury the post could you raise it up 6 inches”. The mailbox is at the height that it’s always been for the past 15 years with never a problem…bottom of box (not bottom of door) is 45″ from the ground. Why would the carrier want it any higher? Does the dirt in the planter become, in effect, the new “ground”? Seems silly, but I would think raising it up 6″ would clearly make the box non-conforming.

  107. Dee on May 9, 2017 at 4:01 pm

    I live in a rural area, my carrier says my box is too small for my volume of mail…do I have to get a bigger one?

  108. Barbara Davis on May 19, 2017 at 6:54 pm

    Our neighbor recently installed a fence blocking a turnaround that has accommodated mail delivery to our 5 (rural) homes for at least 60 years. Consequently we are locating locking mailboxes on the road. The location that was chosen is the only dangerous area on the 1/3 mile road–a busy school parking lot entering a busy road at the end of a curve– immediately across from the mailbox location.

    Four of us know the location is dangerous. We have seen many near accidents over the years–I saw one as i was leaving the school earlier this week, upon which I called the supervisor again and was told that all 5 boxes have to be located in the same place, and, again, that she had chosen it because it was the safest place, but she would try to come out to look at it again.

    Two of the three people have placed their boxes because they do not have time to run to the postoffice, and just wanted to get their mail delivered. When I had previously talked to the carriers’ supervisor she stated she had approved it because it was the safest place on the road; all the boxes have to be at the same location, and on the same side of the road as our driveway. Is this true? Does she have the authority, or do we need to talk to the Postmaster? Several people have told us to place the remaining two boxes where we want them (meeting the placement requirements), and it will be fine.

    Thank you. We need your helpful advice. We do not want to be troublers, but we know that location is the most unsafe location on the road. All the other potential locations do not even have driveways entering the road.

  109. Ed on May 19, 2017 at 7:29 pm

    This month (May 2017) our apartment manager sent us a notice assuming we “know” things when we do not:

    The notice said something like “…as you know, we now own the mailboxes… and we are changing all the locks. You must come to the office and get a new key. If you lose your key, we will charge you $5 for a replacement key.”

    When we moved in here, I had to go to the US Post Office and purchase a new lock with 3 key.

    Today, I went to check the mail, and all the locks were replaced with new cheap chrome-plated locks. Pieces of the old locks could be seen on the ground and on top of the mailboxes.

    How am I going to be re-embursed for my damaged lock I paid for?

    Can the landlord legally have a key to “my” mailbox? I really do not trust them (HUD subsidized housing) and I worry they may get into our mail.

    Ed (last name witheld)

    Arcata, CA 95521 USA

  110. Kathy on May 27, 2017 at 7:51 am

    Apparently, according to our mail delivery person, we have a business mailbox in a residential neighborhood. They left a note in the mailbox today, stating that we need to replace it. Is this true? I think the only reason they say this is because it locks. We have a locking box because we are on a main road and our house is quite a ways back. We are near a school and I don’t want to risk mail being tampered with or stolen. We have had the same box for a couple years already.

  111. Tim Taylor on June 7, 2017 at 10:54 am

    My mailbox is currently “Curbside” I say it that way because I live in a Cul De-sac on a gravel rural road.
    I have been there for 11 years now, receiving mail in the same box.
    I recently had a mail carrier I believe is terrified of Pit bulls because she complained continuously about my son’s dog. I let this dog play with my 1 year old grandson all the time.
    Since then, my son moved out, and I have had no complaints about the other 3 dogs who are in a large 20×20 kennel most days. This week, I received a letter stating I had to move my mailbox across the street with the other mailboxes that neighbors have moved. It went on to say that if the trash can was blocking the mailbox, I could pick up my mail the next day at the post office.
    Now my mailbox is located North of my driveway, between my driveway and the neighbor’s driveway to the north of me.
    My trash can when by the street is always on the other side of my driveway behind where the curb would be, in the grass. There is absolutely no way the trash can could prevent her from getting to my mail box, and would only make have to not drive on my yard to get to the next mailbox (which is one of the ones moved so it is not an issue any more).
    My question is can they require me to move my mailbox across the street. From what I am reading, they can not.

  112. Clara on June 13, 2017 at 11:03 am

    We have a mail deliverer who leaves packages on top of our roadside mailbox, and leaves mail sticking out of our mailbox. We bought a locking mailbox because we have seen people take our neighbors’ mail, and it wasn’t like they were doing it as a favor for someone on vacation. We have medications delivered to our home, and IT was laying on top of the mailbox when we got home. We have also had packages waiting for us in the grass by our mailbox. Is this appropriate? Our regular mail carrier does not do this stuff, it is the guy who fills in on the other guy’s days off. Our regular mailman said that the postal service has tried to fire the guy before, due to a TON of complaints, but couldn’t due to the Union.

  113. Herbert Charles Wildey on June 13, 2017 at 2:11 pm

    What are the regulations regarding antique mailboxes. We recently acquired an older mailbox (there is a date from 1901). It works well and looks really cool and we would like to mount it curbside and replace our current mailbox. What restrictions or regulations should we make sure we are following (besides the 41″ – 46″mounting height)

  114. Dan on June 14, 2017 at 2:55 pm

    I rent and the units all share a post (rack) that holds all boxes.
    I recently had some mail stolen, is there anything that can be done to require the landlord to secure the mailboxes against theft?

  115. Donna on June 16, 2017 at 6:53 pm

    I wish I could send you a picture it would be so much easier to explain my question but here goes . A friend of ours has decided to put angled numbers under his mailbox on the angled post . Wanting to be sure that the numbers can be easily read when coming from both directions the question arises does the number start from the top left to the bottom right if the house number is say 2345 and then when you’re looking from the other direction would it be starting from the top right to the bottom left? 5432??? I say it should be read top to bottom and not left to right??? So then it would be 2345…. How do you say

  116. Theresa Ann Comstock on June 24, 2017 at 4:47 am

    I live in a rural area of Georgia my neighbor lives around the corner two houses up ,his land has a small strip that comes down behind my land and behind my neighbor on the corner. He has his mail box in front of his house but is using the street I live in name and uses this as his address is it legal to do that sence his house isn’t facing my road and he dose not live on the corner?

  117. David on July 6, 2017 at 3:00 pm

    I Own my home and share a drive way that’s between my home and the nighbors, can the mail carrier tell me that the nighbors mail box has to be in my yard?

  118. Angela on July 7, 2017 at 11:55 am

    I planted grass around my curbside mailbox. And now the post office is refusing to deliver mail. Is that legal?
    Can I move my legally replace my curbside mailbox with a mailbox that is attached to the side of my house?

  119. Philip on July 8, 2017 at 5:02 pm

    Our post man sent a notice saying he can’t deliver mail because we have a couple flowers growing around them which are only about 6″ above the ground
    They’re the same flowed that bloom for the last 20 years. I don’t get it, and he has been our regular postman for the past 4 years and now it’s a problem?
    He told my wife it’s a safety concern but wouldn’t say in what capacity and I couldn’t find any further information
    I mean i could understand if my address was blocked or he was unable to deliver because if of, but what gives?

  120. Adrian martinez on July 10, 2017 at 5:03 pm

    The mail boxes were installed facing the street, and deemed safe yet the mailcourier came today and turned them around. It is my understanding that all postal approved boxes are to face the street (per the USPS guidelines). We live in a rural area(even though there are more than 100 homes in this area). When I asked the gentleman why he said it is being done for his and only his safety is this a good reason or is he just pulling the wool over my eyes? If so, I need the boxes returned to their original position.

  121. linda on July 11, 2017 at 1:30 pm

    Our neighbor is putting a mailbox on our side of the road, in the front of our yard. We would like them to put it down by the other mailbox so we don’t have to mow around it and it looks better but they want to put it in the middle of the yard. Who get to determine where it goes and is there any problem with us moving it?

  122. Lisa Quested on July 13, 2017 at 4:30 pm

    We have had a mailbox for over 12 years. For some reason, a new mailman one day decided to put a small package envelope to the rear of my house by a door that is never used. We have two porches that are in use – one clearly states to use the other. Is the mailman legally allowed to not use the mailbox and put mail elsewhere?

  123. Tamarsha on July 21, 2017 at 7:05 am

    I recently bought a house, located in a golf club community at the end of the street ( see drawing: ——l ), Our house is at the corner on the right side and our mailbox is attached to our house. I received a letter stating. I had to place a mailbox at the end of our drive way. I also noticed that no one else on my street has a mailbox at the end of our drive way. I spoke with previous owners who stated, they received their mail in the mailbox located on the house. Has regulations changed?, is it because I’m the new owner?, just don’t understand why i have to change mine and no one else has to change theirs.

  124. Bonita Koonce on July 22, 2017 at 7:34 pm

    I live in an apartment where all the ail boxes are mounted on the wall together side by side.
    The boxes are to short inside on either side that the neighbors can get my mail from either side of my box.
    What can I do ?

  125. Jerry on July 23, 2017 at 10:48 pm

    We built a house in 1985. It is on a cul-de-sac, we share with five other homes. We were told by the, then, postmaster, to erect our mailboxes in a row on the right side of the road, as one exits the cul-de-sac. That places the mailboxes across the street away from our residence and about 200 feet from our drive. All six boxes are lined up about 1 1/2 feet apart. They are all similar in size, but are mounted on different size/shape posts. Ours is on a 1 1/4 inch steel post. The bottom of the mailbox is 43 inches above ground level. The front of the mailbox is 7 inches from where the curb swale meets the grass. It was approved by the postmaster when it was initially installed. I have maintained our mailbox over the years, but, have never changed the structure or placement. Other families have come and gone. Some of the other mailboxes have been changed out. A couple months ago, our (new) carrier started giving us written notices that our mailbox is too far from the road. The messages instruct us to move our mailbox closer to the road to conform to the others in the line. Ours, currently, is about 4-6 inches further from the road as compared to the others. This last week, we have received absolutely no mail, which is highly unusual. I’m sure they have stopped delivery. I will be at the Post Office bright and early tomorrow to have a discussion with them about this. I’m just wondering what your thoughts are about this. I might mention that I had to retire a couple years ago due to a physical/health related disability. Mobility has become a large issue. (I retired after five years as a firefighter and 35 as a law enforcement officer.) This might also be a good time to bring up the issue of moving our mailbox from the, “cluster,” to a location more convenient to my home. What do you think?

  126. Aaron on July 26, 2017 at 3:13 pm

    Our address is in one steeet but our mail box is on a different street. We seem to always miss mail due to that issue. Can we move the mail box to the actual street that is our address is?

  127. Richard laureta on July 30, 2017 at 11:45 am

    Is their a hieight requirement for wall mounted mail box? I say this because the mail box has been their for at lease 10 years and now a new carrier has thjreaten to stop delivery because its too high for him to reach the lostal lock that is 56″ from the ground. We live in central texas and the apartment management says its legal to have it that high. I’m worried about my mail..

  128. Mike in Lansing on August 1, 2017 at 4:39 pm

    Our carrier is afraid of our dog in the fenced-in yard and the mailbox hangs on the outside of it. He refuses to deliver mail on many days although the dog is not a threat. We live in a large city and most streets have walk up delivery like ours but only two blocks away they have curbside delivery. Is it possible to put a curbside box at our location, when all others are walk up? Also it states that all curbside boxes must be mounted on the right side of the road… who’s right?

  129. Ali on August 3, 2017 at 2:34 pm

    The mail carrier told me that I cannot open my mail box if she is still delivering mail. I live in an apartment. So if she is at one end of the mail room putting mail in the boxes, but MY MAIL box is closed…am I not allowed to access until she leaves?

  130. Heather on August 4, 2017 at 1:33 pm

    I use a PO box and have submitted a change of address card from my residence to the PO box (even before the house had completed construction). I do not wish to receive mail in my mailbox, but live in a neighborhood with mailboxes defined by the HOA. The postal service continues to place mail in the box. I talked with the post master about this, and he said that I shouldn’t have to do a change of address card every year. May I place a lock on the box or place something inside that prevent letters from being delivered?

  131. Thomas on August 17, 2017 at 4:40 pm

    I live out in the country and my mailbox is on the opposite side of the road is there anyway the I can have it moved to the same side of the road my place is on

  132. Gloria Steele on August 22, 2017 at 12:50 am

    Several people in my town and on my street have there curbside mailboxes bricked.
    I would like to get mine done is this still allowed?

  133. Kim on August 22, 2017 at 7:34 am

    We have a shared private drive. When putting up a new mail box which side of the current box should the new box be placed? The number of address will be higher than the other address.

  134. Hilary Bumgarner on September 1, 2017 at 1:54 pm

    Is there a rule about sharing a mailbox? My parents and my brother and sister in law have been sharing a mailbox for months. Both addresses (300 and 330) are marked on the outside of the box and it is a large box. It hasn’t been an issue but now our mailperson left a note saying they need to put up a box. It has been something constantly since she started delivering for us.

  135. Frank Troth on October 10, 2017 at 3:52 pm

    We have one of the Cluster Box Units (CBU), which has become slightly overgrown by a pine tree. Recently the postal carrier left a note, which I found on the ground next to the unit, saying if it wasn’t pruned, there would be a problem (I forget what it was, stopping delivery, or penalty, something like that). What is the vertical clearance required for access to a CBU? The CBU is between two properties down the street a couple houses. I would be happy to prune it up. In fact, I’ve already tidied it up some, having taken off a broken limb that the carrier probably caused and some other obvious bits, but I don’t know how far up to go.

  136. LU on October 23, 2017 at 8:06 am

    Silly question but we are dealing with the USPS. My house number is 7… I plan on getting a custom mailbox with the number 007. Will this be a problem with my mail delivery?

  137. Linda D. on November 14, 2017 at 8:48 am

    Is there a rule for leaving the mail delivery person a little note on the outside of the mailbox? Thank you

  138. Karen Johnson on December 14, 2017 at 7:57 am

    I am in a rural area and our USPS designation is Highway Contract Route. Our “neighborhood” has a group of mailboxes and locking parcel sized boxes gathered at the entrance to the community. Since USPS got the Amazon bid our Parcel Lock Boxes fill up pretty quickly and there are not enough of them to deal with the increase in packages and the number of our residents. I have requested that more of the parcel lockers be installed and have been told “No”. Is there a statute preventing this? It is no fault of the residents that USPS got the Amazon bid, so why won’t they install more of the parcel lockers and if they won’t do it, what is the alternative?

  139. Cynthia L Swayne on December 14, 2017 at 8:22 pm

    My address is on one street, while my mailbox is on a different street. I’m disabled and when I spoke to the post office they said that the mail man would have to take a different route, if my box was moved to a more convenient location. I explained to them if I put a box on the corner he would just have to kind of do a half circle on my road then a half circle on the other road. They still won’t let me move the box. It is very painful to walk in my yard. So I said why don’t you just change my address to the other street. Any suggestions?

  140. Pat on December 14, 2017 at 11:18 pm

    We have a rural mailbox that we put up. Can I have a neighbor once a month drop off some papers, which I would retrieve before mail would be delivered?

  141. Mark on December 22, 2017 at 8:48 am

    The section of my town that I live in is only accessible by entering into the next town over and then crossing back to my home town. Are rural carries permitted and or required to cross town lines to deliver mail for their coverage area? Thanks!

  142. Leonard Kubo on December 27, 2017 at 8:18 am

    I have two defunct mailboxes (there are notices from the USPS that says they are defunct) in front of my recently purchased house. The boxes are right beside my own mailbox and are not on my property. The boxes originally served houses behind me that were accessed by a flag lot easement/driveway next to the mailboxes, but this easement has recently been annulled, and the land now belongs to me. My question is, can I remove the defunct mailboxes, or do I need permission from USPS?

  143. Alex on January 3, 2018 at 11:23 am

    My mailbox is on the same structure as a few other mailboxes, but my mail keeps getting stolen and broken into. I can just buy a locked mailbox and install it there myself? I guess as long as it fits?

  144. George Kish on January 29, 2018 at 3:43 am

    Does my mailbox have to be installed before my driveway apron or after my driveway apron on the roadway

  145. Amira on January 29, 2018 at 3:19 pm

    I work out of my home (we live in a single-family home in a city, I have a room that is my office.) I was wondering if it would be possible to put out a second mailbox on our house that has my business name on it. (Basically, I would like to keep my business mail separate from that which might be brought into the house and misplaced etc. by other members of the household. You know, not that that’s ever happened, har har har… :/ ) Is this something that can be done? I am guessing I would probably need to talk to the P.Office about it first?

  146. Emmy on February 2, 2018 at 9:39 am

    My fiance and I are currently renovation our new house and have yet to move in, but started getting mail to that location, and was told we needed to get a mail box (previous owner must have taken theirs). We went out and purchased a wall mounted mail box, because they are cheaper and we have already invested enough money into this house. Now we are getting notes saying we need to get a curbside mail box, but our post master is a very rude man and insists we have to make it a curbside. From our previous experiences with curbside is that during the winter, they get covered with mounds of snow or the snow plow will knock them over, and we are stuck to replace them adding more expenses, and all we really receive is junk mail. Do we have any legal rights to keep our mailbox on the wall by front door? I find this to be ridiculous. Most of our mail is junk mail that we just throw away, because we do paperless billing. There is a mail carrier that walks around to the other houses on the block so I know it is a safe area and very accessible for him or her to walk up and put our mail in the mailbox.

  147. LIZ on February 2, 2018 at 12:07 pm


  148. Allyssa mullins on February 14, 2018 at 5:27 pm

    Me and my roommate have a house together. She removed our normal mailbox that’s on the wall next to the front door and switched it to a locked mailbox and she refuses to give me a key. Is there something I can do

  149. Kaylin Mayhew on February 18, 2018 at 8:26 pm

    Do I need to notify the post office when I switch from a curbside mailbox to a mail slot in my front door? Are there any cities that don’t allow mail slots? All my neighbors have curbside boxes…

  150. Lisa on February 20, 2018 at 4:07 pm

    Recently two of my three mailbox keys have disappeared and I am almost sure they were stolen by a disgruntled family member that used to live with us. As this family member is a criminal already, I would like to have a new lock installed along with new keys for it. How would I go about that and what’s the cost?

  151. Marshall Gatten on February 21, 2018 at 3:42 pm

    My gated community has privately-owned roads. Our mailboxes each serve about twelve homes with locks on each home’s individual slot. We have a problem with cars blocking the boxes during delivery times. The HOA Board would like to mount a high-quality sign on the street side of each mailbox (which is currently blank steel, as all access is on the sidewalk side) prohibiting parking within 10′ of the box during delivery hours. We’ve gotten conflicting information on if this kind of signage affixed to the mail receptacles is allowed. Where can we receive a definitive answer before paying to have the signs printed?

  152. HD on March 4, 2018 at 8:56 am

    My wife planted daffodils around four adjacent mailboxes, including our own, that are on the road between us and the property to our north about 5 years ago. New neighbors moved into the house north of us a couple years ago and this past week dug up all the bulbs, even as my wife was explaining to them that she purchased them and they are her property. The mailboxes are in the road set-back so they are on neither of our properties but sit in front of the neighbor’s property near the property line. His mailbox is the first to the north and ours is the 4th to the south but he dug up all the bulbs, including around our mailbox. Is that legal? The other 2 mailboxes belong to neighbors across the street and they never had a problem with the landscaping.

  153. maureen e t on March 7, 2018 at 6:17 am

    Is there a rule mandating how far a mailbox must be from a stop sign?

  154. Brian on March 10, 2018 at 4:33 am

    Trying to find out if its illegal to cement my post on side of busy road can’t seem to find anything official about it for wisconsin need to know my liability if someone hits it

  155. Stefanie on March 25, 2018 at 8:03 am

    Can you share a mailbox with your family that you share the same driveway with? Is there a form that both families can sign that can allow this? My parents have a brick mailbox and we can not find the same brick to add to theirs and they are gone all week and come home on the weekends and so I pick their mail up anyways. Is there a way to make it possible to share?

  156. Kimberly on April 22, 2018 at 7:34 am

    We’re on a private road with mailboxes at the top of the road. The mail carrier told a neighbor that three boxes weren’t used so to remove or let someone else use them. I thought mailboxes were private property plus, we have seasonal residents on the road that two of those boxes belong to. Is it common for mail carriers to suggest reassigning mailboxes, is that allowed?

  157. Al on April 24, 2018 at 2:24 pm

    My community of 1,100 single family homes is planning on replacing our present, standard type, curbside mailboxes with new ones that have spring loaded doors. Are spring loaded doors on curbside mailboxes legal or not? In the event that they are not legal what are the possible penalties, if any, for the homeowner, the seller and the installer?

  158. RTDail on May 18, 2018 at 10:37 am

    My local postmaster recently informed me that they could no longer deliver mail to my wall mounted mailbox and that I needed to install a curbside mailbox. They sent me a letter stating that the prevailing method of delivery in my neighborhood was curbside delivery. Well I drove around my neighborhood and there are very few curbside mailboxes! Not only that, but I asked several people on my street and they said they hadn’t received such a letter. Why am I being singled out? I’ve always had a wall mounted box and I’ve lived here for decades. I’m elderly and it’s not easy for me to walk to the street to get my mail. Are they allowed to do this?

  159. Jennifer Metz on May 23, 2018 at 9:38 pm

    I don’t know if I’m posting this in the proper place so please excuse or guide me elsewhere. We purchased a home 3 months ago on Salem Oregon and there is a cluster box on the curb between our house and the neighbors. The curb space for the box is small enough that a mini car can not fit within the space which leaves people blocking our driveway. The neighbors drive up, block our driveway, then often reverse fast and are off to their homes. We have a 6 and a 4 year old; the neighbors have a 4, 2 and 6 month old. This seems like a major safety hazard. Any suggestions? There are plenty of other places along the street that the cluster box would be more appropriate and safe. Thanks!

  160. Marisol on June 22, 2018 at 12:45 am

    Hi I am reading up on the regulation here and had a question. I have three packages in the larger lockers of the mail box and the key has not been placed in my mail box. I don’t know if the packages are still there or if a neighbor now has them. What other steps can I take to try and retrieve the packages? I have already reported to my local USPS about it. Is there a way the locker can be open to see if my packages are there or do I need to start asking neighbors? I have been losing sleep over this any help would be great.

  161. lbates on June 26, 2018 at 6:19 pm

    Please can onyone give me info. i have a question.

    We own property and it is vacant because we moved out. We are currently doing some repairs, and it is empty, and no one claims it as their residence as in rented, and now lives in it or receives mail at the location. Can the post office legally still allowed to leave mail. Also… I have put up no tress passing signs because i am so tired of the mail carriers leaving junk mail like occupant news papers.
    Is it legal for me to remove the mail box so they cant stuff trash in it? . No one…. no one recieves mail at this address any more, and all former residents have changed their addresses to recieve mail elsewhere. Is it legal for me to remove the mail box so they dont deliver the occupant junk mail, mostly newspapers? The post office representative says it is illegal for them to deliver mail to an old address if the address of the person has moved? Is old junk occupant mail allowed to be put in the mail box of a house that exhibits no trespassing signs? I want to do it right but its so annoying to pull weekly occupant mail out of the mail box.

  162. Dorothy Dennis on July 6, 2018 at 5:03 pm

    Is there any regulations as far as how unique a curbside mailbox can be?

  163. Cassie on July 16, 2018 at 11:32 am

    Hi, our neighbors have recently either backed into their mailbox or have decided to demolish it. They have replaced their existing mailbox with a metal rod and have hung an orange bucket from it. Is this up to code? I’m hoping it’s not, as it is an eyesore. How could it be reported?

  164. Dessie Redding on July 31, 2018 at 4:46 pm

    Today I got a note on my mailbox that said.
    On a small tag note. I’ve lived here owning my house for almost ten years and they have always delivered my mail. Is this legal to with old my mail in a one family owned semi detached house?

  165. Randy on August 3, 2018 at 6:22 pm

    After having our mail box knocked over for the third time, we rented a post office box. The post office refuses to deliver large packages to our home, because they say there is no mailbox. Our street number is clearly displayed on a wooden post near the end of our driveway, about 3 feet from the edge of the road. The packages wouldn’t fit in a mailbox if we had one. Is this just the mail carrier not wanting to deliver the package or is their determination correct?

  166. Frank on August 4, 2018 at 10:29 am

    I had the mail box in front of my yard and moved it to the curb because we put a patio wall and got a new mail box to put it on the pillar of the patio wall and as we’re installing the new mail box on the pillar the mail person passed by and said once we move it to the curb side we couldn’t move it back.

  167. Paula on August 4, 2018 at 11:27 am

    I would like to get a roadside mailbox where the access door is hinged at the top, so it lifts upward, rather than dropping downward. If the carrier doesn’t slam it closed, it falls open and mail gets wet or flies out of the box. Is there any rule on which way the door opens?

  168. Darren Martinsen on August 4, 2018 at 2:03 pm

    I recently switched from a P.O. Box to curbside. The postmaster approved the post position but will not approve the mailbox I installed. It is a standard, run-of-the-mill, USPS approved mailbox purchased at Home Depot. Our postmaster is insisting that we install a T4 box which costs about 80 bucks. I cannot find any paperwork from her stating it is mandatory for me to use the T4 box. There was no mass mailing touting the benefits of said box and no one else is being forced to change out their old boxes for this new one. My mail delivery is being with held because of this. Does the postmaster have a leg to stand on? I’m not backing down.

  169. Jennifer on August 4, 2018 at 2:46 pm

    Am I allowed to have a mailbox on my property if there is a cluster box down the street? Lock is broken. Trip in for new form wasted as we had to have mail key to be allowed to fill out form. Mail carrier refuses to deliver packages to house while lock issue continues. Thank you

  170. Brittany on August 15, 2018 at 7:09 pm

    I live on a very big piece of property with three houses on it and not very close together all 3 houses have to use the same mailbox because we are all on the same address is there a way i can get my own mailbox? With my mail coming to it ? How would i do that ?/do i need to like get my part of the property a new address or something ? Please reply asap

  171. Dee on August 27, 2018 at 5:43 am

    What are the rules if my door falls off my mailbox when the carrier is delivering mail, or the whole box falls off a rotted post while the carrier is trying to put mail in it? Thanks

  172. Mike on August 27, 2018 at 10:35 am

    Where can I find your “USPS Regulations for Locking Mailboxes” on the USPS website or do you have a PDF of the reguration? I need to convince others your website is correct. Thanks.

  173. Aaron Pence on August 29, 2018 at 7:48 am

    Is a town aloud to make you get a p.o. box or is it your right to have a mail box with out have to pay for a p.o. box

  174. Jared on August 31, 2018 at 12:13 pm

    Most people live on one side of the street where their house is located, sitting on the lot of land they own. Their mailbox is then across the street on property belonging to someone else. Aren’t there laws against this? Shouldn’t someones mailbox only be on their own property?

  175. Susan Jewell on September 2, 2018 at 1:29 pm

    Can the post office make me move my box to the other side of the street that they are servicing both sides. Box has been there for over 18 years.

  176. Wendy on September 9, 2018 at 5:15 pm

    Hello, Reciently someone hit my mail box. I got a not in the mail from the post office stating i had 30 day to replace it and I had to purchase the news TGen4. Which is some where between $80 -$100. I did replace the box with a regular standard box. Then i got another letter saying if i dont buy the newest one my mail will be with held. Is this leagal? Why isnt everyone else in town required to “upgrade”? What are the rules/laws for a mail box size in 2018? Thanks.

  177. Hidai on September 21, 2018 at 5:02 pm

    Could we put a box next to our mail box for people to put stuff in? I’m trying to collect box tops from the community and I want to put a box so the people can drop the box tops their.

  178. Richard on September 25, 2018 at 7:04 pm

    I just purchased a vacant piece of land in a rural area, but an established subdivision that has a cluster mailbox at the entry to the subdivision. I went to the post office with proof of purchase (my deed) and applied for mail delivery to my new address. After taking my application, I was called later that day and told I needed to show proof of a building permit before I could receive mail. While I will be building, I want my mail delivery to begin now, since I am staying in the area, and don’t want to drive 100 miles to my existing PO BOX in another town. I am not expecting delivery to my plot, just to the existing cluster mailbox. Is there any regulations requiring a building to exist to get mail?

  179. Lee on September 26, 2018 at 5:01 pm

    Just moved into the neighborhood, and my neighbor is turning out to be a nuisance! Constantly blocking my mailbox. Trying to be friendly, but thinking about moving my box just to avoid the BS.

  180. Thomas on October 1, 2018 at 8:44 pm

    Hi I recently purchased a house and temporarily placed the mail box in a gravel-filled bucket that allows me to move it when needed during renovation. I was receiving mail in it the first few weeks but in the last three weeks I have received nothing. The mailbox meets all regulations except for possibly the heigth. If that was the problem would I receive some sort of notice?

  181. Sarah on October 2, 2018 at 11:39 am

    What would be the reasoning for a landlord to put a tenants name on two boxes but two different apartments? Example: John Doe 305a, John doe 306a.

  182. Jason Pfautz on October 8, 2018 at 12:18 pm

    My neighbor mail is on my property he lives across the street from me is there a way I can have him remove his mailbox

  183. Christina on October 18, 2018 at 7:26 pm

    Does USPS have any regulations on portable basket ball hoops in front/blocking of a community mail box?

  184. CARMIN LOPEZ on October 20, 2018 at 5:31 pm

    Good evening
    We are not able to open our mail box. We share one large one with different compartments. Each address has his own small locker, but we aren’t able to open it. The key is not even able to go in, so we can try to twist and open it. Tried several things and nothing. What do we do?

    Fort Worth Texas 76123
    Carmin L

  185. Lee on October 23, 2018 at 8:50 am

    I am developing some properties and do not know whether the sites are on driving routes or walking routes. Is there a way to determine how mail is delivered? I need to know whether I can have individual mailboxes at the unit entry or if I need to provide boxes at the street.

  186. Paul on October 27, 2018 at 9:15 am

    The reason for no heavy steel pipe or concrete/brick structure is because of safety concerns. I actually had a cousin that was killed by a big elaborate concrete/brick structure. The homeowner buried a steel pipe 4ft into the ground and then surrounded it with brick and concrete to “dress it up”. That homeowner was sued and had to fork out a large sum of money. I understand why the regulations exist, and they make perfect sense.

  187. Jon on November 5, 2018 at 4:30 pm

    Is there any law on useing concrete to hold the post in the ground

  188. Mike on November 14, 2018 at 1:41 pm

    Can I use a street-side “locking” mailbox. My mail lady wrote a note that I cannot lock the box.

  189. Aj on November 15, 2018 at 7:21 am

    I knocked over a mailbox with my car mirror while parallel parking (left them my contact information) I wasn’t even within the required 12 inches from the curb. The mailbox was sticking pretty fair out into the street. The post was right up against the curb. (Mirror wasn’t damaged at all, but box was knocked right of the post.) I looked up the postal regulations and the box should be 6 to 8 inches away from the face of the curb. Because it was sticking out into the road, am I still financially responsible?

  190. Ruby on November 28, 2018 at 4:15 pm

    Can you have two mailboxs when theres know one lives in that home and they have a different mailbox

  191. Sue on November 29, 2018 at 5:11 am

    We bought a house with an existing on house mailbox and were told by the postmaster when we bought it that that was fine if we chose to keep it, we finished renovations and moved in almost 2 years later and received a notice from the post office saying that they were going to hold our mail unless we put in a curbside.

  192. jamei on December 9, 2018 at 9:31 am

    I live on a corner property. Our mailbox is at the front of the house, but our driveway is on the side.
    For 15 years we have not had package delivery, because our carrier won’t deliver to the driveway. This has become a hardship for us now that Amazon and everyone ships UPS then it goes to USPS — we can’t order anything delivered to the house.

    I don’t know what to do. We technically have 2 addresses because of the corner property, maybe install another mailbox at the driveway address?


  193. Michelle on December 10, 2018 at 3:15 pm

    My mail carrier left a note on an outgoing piece of mail that was Return to Sender stating I needed to put my name on my mailbox. Is this true?

  194. Tom Maher on December 26, 2018 at 12:54 pm

    We have a home in Mountain Shadows area of town which have curbside mailboxes. My question is , if we have a PO Box and don’t want a curbside mailbox at our home does USPS require we have a mailbox even if we don’t want it?

  195. Laci on December 27, 2018 at 3:22 pm

    Our neighbors are using a tide pod container with a flag nailed to the side as a mailbox. NO LIE! Where do we report this?

  196. Sara Probst on December 29, 2018 at 4:26 pm

    I have a question my mail box key broke off for the 2nd time so i again told my landlord and she told me she cant replace it a 2nd time with out the post office bin present.. Is this true?

  197. Margie Gentry on January 1, 2019 at 8:48 am

    About to put up a mailbox in a rural area. I would love to have on MY SIDE OF THE PROPERTY. Am told by my local mail office that it cannot be on my side that the carrier doesn’t run down
    On that side. I am in a curve, BOTH DIRECTIONS and am retired age. I don’t want to cross the road. I Deerfield across the road stop in vehicles all the gime, nearly get hit. They drive springboard boxes. We also have a neighborhood man who goes on multiple boxes ADVISE, PLEASE.

  198. Connie Rosario on January 6, 2019 at 6:21 pm

    I have had a pobox for the longest time but since I moved I want curbside delivery like everyone else here. I see the mailman in his little truck every day. If I install a mailbox in front of my house and go to the main facility post office to change the address, what documents must I bring with me?

  199. Geri on January 8, 2019 at 2:17 pm

    Can I move my mailbox from my curb to my house?

  200. Beth Penigar on January 10, 2019 at 9:10 am

    What can you do when you have problems with the postmaster? 2 years ago a new one came in and demanded everyone change the height of their boxes, location( on boxes that have been in the same place for 50+ years!) And various other things. The Carrier’s CONSTANTLY put the wrong mail in the wrong boxes from the wrong roads even! When I talk to the carrier about it ( we live in the country so it’s a drive to the neighbors) she is snotty and the next day I’ll get notes that I need to fix my box or do xyz or I won’t get my mail.
    I’ve dealt with vandals so my box is in an old milkman wired to cement blocks so they cant throw it in the ditch. It’s been beaten with bats too at one point and I cant afford to replace it right now anyhow. So the door shuts when you slam it- this person never closes it. And she drives the lowest car I’ve ever seen and hangs on the boxes to put the mail in. That’s loosened the wires so it wiggles now. The postmaster that everyone hates backs up the carrier. I’m sick of dealing with them!!! I cant afford a box in a different town so how can I get different people in that actually do their job?

  201. Dianne H Tyrkala on January 13, 2019 at 3:57 pm

    Hi .we live in a fairly new 55 and over community where there is a number of rows of mailboxes that we need to drive to and pick up our mail. Very inconvenient, especially in rain or if it freezing out as key will become harder to open the mailbox. We only have 20 houses and expect 247 when completed. We were told these are mailboxes mandated by USPS and nothing we can do. There is no covering over them, and once most of houses are built we foresee a major issue with all people going to one area for their mail. How can I find out if this is USPS or the HOA. Most are older and afraid of failing in bad weather

  202. chris Eikenberg on January 15, 2019 at 5:42 am

    Jen, Len stated that the mail man wanted him to move his mail box after it was established or not to deliver mail. There is case law in Kentucky that states you are the owner of the mail box and the USPS can not dictate that you are to move your mail box. Found it in researching. My question is this. I am disabled and have a rural mail box. It was established via being connected with the deed on the property that folks bought. They asked to put it at the service entrance and were told no they could not move it there because it did not line up with their deed to the property. So they placed it in 8-11-2015. I was arrested for alleged criminal trespass parking on the right of way to get the mail at the mail box where the post master declared the box legal and regulatory and established. Ex deputy sheriff uses the sheriff to bully and this is the case as he threatened a special needs adult to punch him out when the kid was doing me a favor for weed wacking around the box to keep fire danger down. The kid did not get arrested but only me? Neighbor moved his property lines, however, I was told it does not meet any criteria to remove the box regardless he moves his property lines, and the box per the case law is property of my folks and declared legal. Am I not allowed, because of my disability to pull off the road to get to the box? Seems the Sheriff is trying to promote this guys rights over that of the elderly and disabled. Plus this ex deputy has put it in writing threatening to use people to take out the mail box. I have encountered letters torn off, the box vandalized and no one will do anything even with this guy putting it in writing and the box has taken a beating. I report it to the Sheriff and they laugh it off. Where do you go with this?

  203. Chris Eikenberg on January 15, 2019 at 5:45 am

    Regardless of any disability it is not honored by the post office. They really don’t care and will blow hot smoke to clear themselves with media instead of correcting this and honoring the disabled and elderly when it comes to the mail being delivered safely. It only involves THEIR safety not YOURS. Been there and one that tee shirt with USPS. They are not a federal agency by the way.

  204. Kristin on January 18, 2019 at 10:26 am

    I have kinda a weird question. I live in a house and we have a mailbox with a lock on it due to have had mail stolen in the past. The house I live in is my family home in which I moved back into to help out my parents whom have started having medical issues as well as some things that have happened in my life. The problem lies in that I have not been given a key to the mailbox and feel I do not always get my mail! Someone told me it was against the law for a key to be withheld from me. Is this true? Thanks in advance for your help.

  205. June Bricker on January 23, 2019 at 4:11 pm

    My husband and I have lived in our current home for 13 years and today we came home to find a handwritten post-it note attached to our mail that says, “boxes all need raised to 48 in.” We live in a rural area and said “boxes” are at the end of a lane shared by six families. There are six mailboxes that are set on a frame with a roof over it. These boxes have been in place long before we moved here. I’m wondering if this is a legitimate note and if we need to comply.

  206. Stanley Hanson on January 24, 2019 at 11:43 am

    I have a mailbox installed curbside in 1999 and we have lived here for 10 years. We had the same delivery person for that time and he was wonderful. He recently (a few weeks ago) bid on a new route. Last week I noticed that a delivery person was driving on our grass. I called the post office and complained and put a large stone on my lawn to keep the tires off the lawn. Today I got a notice in the box that I have to move my box 9 inches closer to the street or delivery may be stopped. That mailbox has been there for 20 years with no complaint from the post office. When I called they said the delivery person was a short armed woman that couldn’t reach the mailbox. I measured other boxes on the street and some were close and some further away by a few inches both ways. Seriously for 6 inches?

  207. Don Walkup on January 24, 2019 at 1:43 pm

    I have a rural box across from my house, it is approx 60 ft away from my door.
    My question is due to ongoing physical issues it is getting harder to go to
    get the mail, also my house sets at the top of a 20 deg angle hill. Is there anyway I could have my mail delivered to my house? This is especially an
    issue in winter with ice and snow.

  208. Tina on January 29, 2019 at 1:46 pm

    I just recently purchased a house in a small rural town in NH. As soon as we purchased this house we started to receive notices that our mailbox wasn’t high enough (apparently the standard height of 41-45). Of course my issue is the people that had lived here for the last 30 years go their mail without difficulty. For a month now I have had to drive to the post office to pick up our mail. My husband did just that today and spoke with said Postmaster. She informed my husband (which she slapped a piece of paper on the counter with our mail they have held hostage) and said these are the requirements and you received your first notice in November. My husband argued with her (oh yes he argued) and told her the same that I just said. It was ok for the last family? After back and forths, she called the police, who said either way there was nothing they could do. She also refused to give a phone number to any of her superiors that we could contact. She said she was the highest rank and we wouldn’t find anyone above her. Please help me with contact to place a complaint of holding my mail at free will.
    Thank you, Tina

  209. John on February 9, 2019 at 9:29 am

    Our mailbox was damaged by a snowplow during a recent storm and I had to replace it. the box I had before was a what I believed to be a standard sized “breadbox” type mailbox. I replaced with a USPS approved “breadbox” type and now I am being told I must now upgrade my mailbox to what I am being told is a T4 large style mailbox.

    Our delivery person left a flyer in our mailbox telling us the rules changed to the USPS-STD-7 regulations on September 13, 2016 that requires all new mailboxes to meet this new large T4 requirement. However, I cannot find anything stating this as the new required standard.
    Additionally, I noticed on some of your sites comments that you cannot find this requirement, but that it could be a local rule? Can you please give me some direction on this requirement?

    Thank you

  210. Charlene on February 9, 2019 at 3:07 pm

    I just got permission for a hardship wall mounted mailbox. I ordered one to their specifications. It does not have a red flag. Do I need to have one so my outgoing mail gets picked up.

  211. Donnie on February 10, 2019 at 11:57 am

    A neighbor who owns rental cabins was told he could not place a sign on the highway advertising his business. To get around this, he has recently installed a mailbox that has the name and address of the business in large letters–which I’m sure is okay–but then an arrow pointing to the location of his cabins, which I’m not sure is okay. Can a rural mailbox legally be used for this kind of advertising?

  212. Victoria on February 12, 2019 at 6:57 am

    I live at a dead end street, it is me and one other house. I moved my mailbox next to my neighbors about 8-10′ in from the road on their driveway per the postmaster. They are house 508 and I am 509 the mail lady, who frankly is a bully, said I have to put my mailbox on the other side of theirs so it is in numerical order. I originally had my mailbox in another location but she refused to deliver my mail because of a small bump in front of my mailbox from water draining. So, this will be the 3rd time I am moving it to satisfy her. If I put it on the other side of their mailbox it will be about 12′-14′ in onto their property. Do they have to be in numerical order?

  213. Tonya on February 12, 2019 at 11:01 am

    Hello, I am moving into a new home and my mailbox has been moved. My question is how do I find out the correct location of where my mailbox should be placed? I do know that it is so deep and so many inches from the curb. The neighbor across the street where the mailbox should be placed wants documentation in order to move into their yard. Right now they have it down a ways on the other side of their driveway. How do I find out or get documentation to present them so the mailbox can be moved back directly across from my house?

  214. Deb Corwin on February 21, 2019 at 2:39 pm

    I live in a townhome community of 233 units. We have been told by our postal carrier that we are going to be required to install MailBoxes (similar to what apartments use) instead of the carrier walking around the community to put mail in the individually mailboxes in front of our homes. Each townhome has it’s own address. Can the postmaster make us do this? Our homes were built in the 60’s and have been like this ever since. Seems like we are being asked to incur additional expense for no reason.

  215. Rick Jaramillo on February 27, 2019 at 4:49 pm

    Our condo compound has 7 post-mounted individual mailboxes. Our HOA has voted to install a CBU. One of our members does not want to be included in the CBU? Is this going to present a problem for us who want to use the CBU?

  216. Dale on March 8, 2019 at 12:26 pm

    As a retired postmaster who supervised rural routes, I know that them USPS very much discourages rural carriers from backing up to the point of even having them go around a block should they discover the had mail for a box that the had just passed a few feet ago. About the only approved time to back up is if there is no other choice such as a dead end street where there is not sufficient room to make a U-turn or when a mail box is located in a driveway where the carrier will then back out and return in the direction he had just come from which is called a turnaround point.

    The questions about cars blocking mail boxes where the carrier cannot pull into the box for delivery and then be able to continue on forward after delivering the mail would be a good example of this. The carrier would not be allowed to back in part way to make delivery if a car is parked in such a way that the carrier could not pull directly up to the mail box.

  217. David McClellan on March 9, 2019 at 1:35 pm

    It’s there laws on building your own mailbox

  218. Amanda on March 14, 2019 at 6:55 pm


    Although nothing has been said to us, we have a neighbor who has repeatedly told us in the past two days that we can no longer park a car in the area adjacent to our driveway, between two mailboxes. This car has been being parked there for over two years, with somewhere between 4-6 feet of space on both sides. I see other cars parked with similar distances between mailboxes without issue. This lady has a history of being a pain… Anyway, we need our two adjacent parking spots, afforded to us as places we can park by our city’s coding, next to our driveway, as we otherwise don’t have enough places to park. We tried to then park in front of her house, since it is not realistic to just get rid of someone’s vehicle all the sudden. She is still bothering us. ***Her mailbox is located by itself in our yard*** (our mailbox is shared with the neighbor across the street, but hers stands independently in the middle of our yard). It could be easily moved 3-4 feet to the left (definitely farther if necessary or possible) to make it possible for us to continue to park there without impacting anyone else or any safety concerns as far as we can tell. It will literally just be 3-4+ feet to the left, in the same grassy area in front of our yard.

    How would it work for us to find out if this can happen? Can we call the postmaster about someone else’s mailbox that’s in our yard?

  219. Rhonda on March 20, 2019 at 2:54 pm

    We do not have a “red flag” installed on our curbside mailbox due to thieving and thugging these days. We have never used it for “outgoing” mail in over 18 yrs, when we built our home. The carrier put mail to the wrong name and address in our box. I put it back in the box and it has been there 4 days now. The local PO Supervisor says he doesn’t have to pick it up without our red flag being raised. He can clearly see it there when he delivers our mail. It is not a regulation to have a red flag. It is not listed as a regulation. I am not going to do the work for the USPS and hand deliver it or make a 4 mile round trip to take it back to the PO. IT’s not our mistake or responsibility. What’s a person to do in this situation? Anybody see my point?

  220. Nathalie on March 20, 2019 at 3:12 pm

    I am renting a house that already had a wall mounted mailbox. One of the mail carrier complained about it saying she should not have to get off her car to drop off my mail. The other carriers have no problem they even walk to the nearby houses to drop the mail off.

  221. Miriam on March 28, 2019 at 3:22 am

    I leave on base housing and our Residents mailbox does not face the mailman drivers side he or she has to go around it to get the mail. We also dont have a outgoing mailbox to send mail out. Outside is the only side that still has a old mailbox that is also broken and hasn’t been fixed on Alabama ct Silverdale, Wa. If our military members are serving their country to keep us safe why are the post office ignoring getting this issue fixed for there families. Not all of the families have an extra car to drop of there outgoing mail . This mail stop needs to be updated. All other mail stops already have a new mailbox and outgoing mailbox for Residents we are the only block with an old one and the driver has to get out and go around it to put the mail in the slots. I read that it has to face them when they park in front on them and we are required to have an outgoing mailbox too.

  222. TC on March 29, 2019 at 11:31 am

    Are their regulations regarding design of the mailbox? Can I make one that looks like an airplane if it meets the size regulations?

  223. Susan a Santilli on March 30, 2019 at 3:34 am

    I moved into my house in 2010, at that time my post office told me that I needed to place my mailbox curbside and stated that it was a requirement of all homes on my block to change their mailbox location to curbside by the end of the year, well as of now I am only the second home who has curbside out of 12 homes on my side of the street, My neighbors on the right and left side of me still have their mailboxes by their front door. I recently had new checks stolen out of my mailbox and they wrote over $600 on my account, I contacted the post office and nothing came of it. I am currently waiting to have both knees replaced, and it is too hard to walk down to my mailbox, so I had it removed, and placed a wall mount one by my front door, just received a letter stating that I didn’t meet the Current postal guidelines and to place my mailbox curbside??? None of my neighbors have one, what should I do?

  224. Andrew Berg on March 30, 2019 at 11:02 am

    I just got a note from my rural carrier asking me to raise my mailbox to 49-50 inches after he bought a larger/taller truck. My mailbox is currently at 44 inches ( within the 41-45 inch USPS mailbox height regulation. Do I have to comply with his request and change my mailbox every time he changes vehicles?

  225. steve lawing on April 5, 2019 at 2:48 pm

    the postal delivery keeps tore our mail box lid off by grabbing before stopped and hit it with his mirror is there a lay against damaging a mail box it used to be a crime

  226. Lisa on April 8, 2019 at 10:18 am

    I would like to move my rural mailbox from across the road from our driveway actually into our driveway. The carrier currently turns around at the next mailbox and comes back by our house. He could turn into our driveway and deliver our mail last and then continue back up the road. There are a couple of reasons I want to do this. First and foremost is safety. This is a rural road however log trucks and trash trucks and well as regular traffic drive 55mph plus by my house. There is a slight curve in the road that is hard to tell if something is coming. Many times I have had to start running to get across the road. The other reason is the neighbor across the road where my mailbox is. She insists that I stay away from her property. She has said that she doesn’t want to see me on her side of the road except just to walk over there and get my mail. When the mailbox or post needs painting or staining or I want to do anything to it for holidays she has a complete meltdown at me. Frankly I just don’t want to have to deal with her anymore. Can I move it into my driveway? Do these reasons seem like legitimate ones that the postmaster will consider? I have mentioned this to my local post office, but I don’t believe it was the postmaster. They were unwilling to even consider letting me do this.

  227. Frank Garcia on April 12, 2019 at 12:35 pm

    Are courier services (e.g. FedEx, USPS, DHL, etc) able to leave packages at the base of the mailbox post (not inside)?

  228. Melinda Brandenburg on April 15, 2019 at 7:36 pm

    I put a house in for my daughter next door to my house at first she was using my mailbox to get her mail we recently had a fall out she has now put in a new mailbox with my address on it is she allowed to take my address I’ve had for 20 years and put it on her new mailbox In front of the house I put in for her

  229. John on April 19, 2019 at 5:00 pm

    Hi, I have a cbu and parcel box… actually on my driveway about 1.5 feet from the front sidewalk. This is also located in front of my RV parking which gets very close to almost getting bumped into when I park my truck or even worse trying to move trailers. Not to mention. Where it’s located is on a sweeping turn that comes from a down hill where people fly and hug that corner almost causing a wreck as they don’t seem to care much no a days for people’s safety. I also have people parking in front of my driveway to collect mail which sometimes they also just seems to hang out blocking entrance to getting or out. And the other neighbor parks in front of his driveway sometimes when he has a work trailer blocking the postal services drop off parking.

    Wondering if they would consider moving both boxes on a new slab….still on my property on the same side just behind the sidewalk again but about 200 feet down. Plus I can pour the concrete slab to there specs and even roto hammer the lugs in so they are ready to mount. I also would do this for free. I already have approval from the 12 neighbors who are perfectly fine with it and would get in writing. Do you think this is double as it would be safer for the postal worker….more convenient for people picking up mail and also for both my neighbor and I as the garbage pick up is darn near same area.

    I think if I was to pay for material and labor it should be a win win…?? Thoughts..??

  230. Bud Taylor on April 24, 2019 at 10:25 am

    I’m having a hard time finding a straight answer to required colors on curbside boxes. I’m using leftover paint. Could the box be white with a black or blue or green flag. Or, does it have to be black with a red flag??

    • Ken McGill on September 4, 2019 at 1:59 am

      Mailbox can be any color as also the flag as long as they are contrasting colors. i.e. white mailbox with a black, blue, red flag

  231. Leslie R (Bud) Taylor on April 25, 2019 at 5:58 am

    I’ll try again. What is straightforward answer as to whether the flag on my mailbox has to be red. Can it be any other color…I’m using leftover paint. Bud

  232. Cheryl on April 25, 2019 at 2:44 pm

    We recently had construction work done on the cross-road going past a row of 6 mailboxes that belong to myself and the other residents on my road. I came home one day to find that the mailboxes had all been replaced by a new stand that held a row of 6 new mailboxes. I originally had a locking mailbox and the new box designated for my address does not lock. The local Post Office said that they did not replace the mailboxes and that it may have been the construction company. The construction company representative stated that it was part of the project which was being done by the Nevada Department of Transportation. Can they just arbitrarily remove my mailbox and put up a new one without notifying me?

    • Ken McGill on September 4, 2019 at 2:04 am

      No They should have informed you of the change before moving or replacing the mailboxes. Did the mailboxes being removed have any mail in them? If locked how would they know? Did they accidentally damage the mailboxes with their equipment? You need to get answers from DOT

  233. Laura McGaffey on April 27, 2019 at 1:40 pm

    I have lived in this rural area for 15 years. The mailbox was already here on a post on the dirt “shoulder” which is wider than the paved road. For all 15 years I had the same mail carrier until recently when she retired. The box was old when we moved here but the metal piece at the top front holding the door closed was still strong and solid. Our carrier and we maneuvered it gently but firmly to keep it strong yet get it up to open the door.

    In less than a month the piece of metal has been forced up to almost vertical so often that there’s a weak spot where it is about to break off. It’s just like when one takes a piece of metal and bends it repeatedly back and forth to deliberately create a weak spot so it breaks along that line.

    I am angry but feel powerless. The USPS “owns” the box (a ridiculous, outmoded concept IMHO) yet if she breaks that piece off I am the one who has to buy a new box and have it installed. In fact, I heard through the grapevine at the post office that when one replaces a box it has to be a larger, more expensive one per the USPS “NEW” requirements.

    What should I do?
    Thank you.

  234. VaLyssia on April 29, 2019 at 5:50 pm

    My mailbox is attached the the outside but of my house, but it doesn’t have a top on it. Lately I haven’t been getting any mail. I don’t usually catch my carrier because I’m not home, so that I can ask. Does it have to have a lid on it?

    • Ken McGill on September 4, 2019 at 2:07 am


  235. Miriam on May 3, 2019 at 10:08 am

    I live in Bangor housing in Washington state and we are the only ones with no outgoing mailbox but every other street has one.
    I called post office and was basically told to walk a few blocks to someone else’s mail stop for outgoing. That in our area they are not required to pick up any outgoing mail.
    I have no problem walking a few blocks to drop my outgoing mail. I can’t drop it of at the post office because my husband being in the military needs it more then I do.
    My thing is is that they don’t think about the pregnant wife’s or the elderly that can’t drive to the post office or walk a distance.

  236. Mike Arsenault on May 3, 2019 at 10:57 am

    When measuring the height of a post mounted mail box is the measurement taken from the bottom of the opening or the top?

  237. Makenzie Kadoun on May 7, 2019 at 12:24 pm

    Isn’t it my right to have a mailbox? I live in city limits in a town of 1300 people literally no more than 100 feet from our local post office and they are telling me I cannot put a mail box up because they do not deliver ‘over there’. They are telling me I can have a post office box but will have to pay $6/month for a key. I am dumbfounded by this because my parents live out of city limits but have a mailbox FOR FREE and I know many other people who live out of city limits that get mail delivered to them.

  238. Steph on May 9, 2019 at 8:19 am

    I built a new home on a corner lot, does the mail box have to be installed on the street that is my physical address or on the other street where my driveway is?

    • Ken McGill on September 4, 2019 at 2:10 am

      Ask your mail carrier what is their “Line of Travel” . If they turn at your corner without having to do a u-turn to get back on the route you may be able to locate the mailbox near the driveway

  239. Bill on May 10, 2019 at 12:37 pm

    My address is 108 Cane Dr. and we have “108” on our mailbox which is in front of our house on Cane Dr.
    The house DIRECTLY across the Street also has 108 on their mailbox which is also placed on Cane Dr. The other home is on a corner and their true address is 108 (not Cane Dr.) but the side street name, however their mailbox is placed on Cane Dr. This causes ongoing delivery and service problems for us, not them because if someone is looking for their house its not a Cane Dr. address. Another issue is in case of an emergency at my home, help could be delayed as when the GPS says “you have arrived” the first mailbox seen with 108 on it is where help will go. There was never a problem until they put “108” on their mailbox, even though it was in the same place before with no numbers on it. How can this be remedied?

  240. Richard Schumann on May 18, 2019 at 9:31 am

    I live in a 20-25 year old subdivision of 600+ single family homes each with a mailbox at the curb. Recently the mail carrier has been putting notes in many mailboxes informing the owners that their mailboxes must be raised to conform to the 41″-45″ above the street level USPS regulation. How long has the 41″-45″ criteria been in effect? Was there a time when a lower dimension was acceptable? This particular mail route does not cover other nearby subdivisions and to my knowledge no one else has received notices to raise their mailboxes. Viewing mailbox heights throughout the area, both subdivision and other, all served by our Post Office, reveal many, many boxes significantly BELOW the minimum 41″ criteria. Also, in some subdivisions where cluster boxes are used, the LOWEST boxes aren’t even close to the 41″ criteria.

  241. Bobby on May 20, 2019 at 11:42 am

    I live in a rural area. My neighbor has placed his mailbox about two foot away from my property corner. The mail carrier has to come in a an angle to deliver to his box. the mail truck driver is destroying my front lawn by driving over it. I asked her politely NOT to drive on my grass. She says in order for her to deliver mail safely to my neighbor, she has to drive on my grass. What do I do? Neighbor will not relocate his box’ it is cemented into the ground.

    • Ken McGill on September 4, 2019 at 2:19 am

      Notify the Postmaster that the mail deliver to the neighbors mailbox is unsafe according to the mail carrier own statement.

  242. Jeremiah Logan on May 20, 2019 at 7:22 pm

    I have had a locking mailbox for nearly 10 years now, and it meets the criteria above (1.75″ x 10″). I received a note in my box stating “You must unlock your box so your carrier can access your parcels into box. Or replace box to one that can open”. The note states that if this is not resolved by today’s date (05/20/19) service may be suspended. The note is dated 05/10/2019, which is complete BS as I check my mail every 1 to 2 days and this is the first I am seeing of it. My question is, can they legally, after 10 years, force me to replace my mailbox? It meets the criteria above, and it stamped with the “Approved by the Postmaster General”. In addition, the only parcels I receive are clearly marked prescriptions for my son, which my thoughtful carrier leaves in plain sight on top of the mailbox, so I am unsure her complaint.

    • Ken McGill on September 4, 2019 at 2:24 am

      USPS Regulations for Locking Mailboxes
      Locking mailboxes effectively prevent theft of incoming mail. They must meet the same functional requirements as standard mailboxes and must be approved by the postmaster.

      Slots for incoming mail must be at least 1.75 inches high by 10 inches wide.
      Protective flaps on locking mailboxes must be oriented inward so that mail carriers can place mail into the slot without additional effort.
      Locking mailbox slots must be large enough to hold the resident’s normal daily volume of mail.
      Slots must also be large enough to accommodate unfolded US Priority Envelopes.
      Locks cannot be used on contemporary or traditional mailbox designs.
      USPS carriers do not open locked mailboxes and do not accept mailbox keys.

      You may need to file a release of responsibility with the postmaster if it is acceptable

  243. Keith Lococo on May 22, 2019 at 8:16 pm

    I have a mailbox kit (with post) I purchased from HD online. The mailbox has the “Approved By The Postmaster General” statement on it, yet the metal post (which comes in two pieces that slide into each other and are secured with screws) is 3″ (not 2″) in diameter. We live in a subdivision, so no one should be going fast…is this allowed? Finally, we have a sloped curb that is a foot wide. Is the 6-8 inches measured from the bottom where the street starts to curve up, or from the top of the curb where it meets the grass, or somewhere in between?

  244. Larry Wilson on May 22, 2019 at 10:02 pm

    Regarding the question 12/26/2015 asking about flag color being blue. According to USPS-STD-7B. section 3.10 “The color of the mailbox and flag must be in accordance with the following requirements. The mailbox may be any color. The carrier signal flag can be any color EXCEPT any shade of green, brown, white, yellow, or BLUE. The preferred flag color is fluorescent orange. Also, the flag color must present a clear contrast with predominant color of the mailbox”.

  245. matthew king on May 24, 2019 at 7:18 pm

    are there any requirements that apartment complexes must have a location where outgoing mail can be dropped off that is suitable to tenants needs? The place I moved to has a small chair in front of a desk away from the main area where mail is dropped off. Carriers often neglect to pick up packages. The office staff has claimed that it is the responsibility of usps to check in each day for outgoing mail. USPS has said that they must be notified that there is outgoing mail and that sub-carriers are unaware of where outgoing mail is stored. Either way, my packages are often missed…

  246. Harry on May 26, 2019 at 1:47 pm

    I want to replace out regular curb side standard mailbox with a curb side wall mounted box. In other words, we would like to build a little 2.5′ by 4′ wall and hang a wall mount mailbox on it. I will check with our local post office, but I’m interested to know if you think it would be acceptable. I have seen these before and I like the way they look.

    • Gabriel on September 5, 2019 at 6:55 pm

      Hi Harry. You will need a mailbox approved for curbside delivery to be officially acceptable by the USPS. The USPS does not approve wall mount mailboxes for curbside delivery.

  247. Dale Fenner on June 4, 2019 at 12:05 pm

    Is it illegal to to have a personal advertisement or private business email (.com address) posted anywhere on a US postal mailbox. Even if it is your own mailbox?

    • Ken McGill on September 4, 2019 at 2:33 am

      3.1.3 Mailbox Accessories – Decorative art and devices can be attached to the exterior of
      approved mailbox designs provided they do not interfere with mail delivery or present a safety
      hazard. Devices can also be mounted in the interior of approved mailboxes, provided they do
      not cause the intended mailbox to fail either capacity test described in 4.2, and do not interfere
      with mail delivery or present a safety hazard.
      Any advertising on a mailbox or its support is prohibited.
      Unrestricted spring-loaded devices and designs are prohibited.
      Auxiliary flags or devices used to signal the customer that the mail has arrived must operate automatically without
      requiring additional carrier effort.

  248. William Ristey on June 9, 2019 at 3:21 pm

    Jenny says, above, that the mailbox should be mounted 6″ to 8″ from the ROAD.
    The USPS guidelines say 6″ – 8″ from the CURB. The curb might be considered to
    be 6″ or so in width. So, there seems to be a question here. It would appear that
    the guideline might read 6″ to 8″ from the pavement side of the “curb”. Would
    that be correct?

    • Gabriel on September 5, 2019 at 6:43 pm

      Hi William, based off the technical drawings, we believe the curb to be defined as the the edge of the road and curb. In other words, where the road ends, and the curb begins… Keep in mind that the front of your mailbox should be 6-8 inches away from this location, to ensure safe access for your mail carrier. On areas where there is no improved curb, we believe it should be 6-8″ away from wherever a safe location that the mail carrier can pull up to. If you have more specific questions about where you should place your mailbox, I would recommend trying to catch your mail carrier on their delivery route, or reaching out to your local post office/ post master. Cheers!

  249. H on June 18, 2019 at 11:04 pm

    I live in a suburban town in MA and would like to build a brick mailbox with an approved insert. Are there any restrictions on doing this?

    • Ken McGill on September 4, 2019 at 2:35 am

      You may need to check with DOT for local policies on placing structures near the roadway

  250. George on June 24, 2019 at 5:28 am

    My daughter hit a concrete and stone heavily reinforced mailbox which destroyed her car and they are now demanding $1200 restitution. Was that mailbox legal? Does she have to pay such an extraordinary fee?

  251. Sheryl on June 24, 2019 at 6:47 am

    We are building a new home – got an address assigned. Talked with the local postmaster regarding our mail delivery. There are 3 house down a county road. The previous 2 address had mailboxes located on a corner just prior to the beginning of that county road but have since removed them (and rented po boxes) due to it being on a corner and them constantly being taken out by wreckless motorists or snowplows and are how renting po boxes. I talked with the local postmaster about relocating the boxes .2 miles down the county road which would be safer for the mail carrier for delivery and avoid the wreckless corner. All 3 homeowners are in favor of this. The local postmaster is in favor of this and approved it wholeheartedly and agreed with it being a safety issue, as did the local carrier but said it had to go to the main post office in Michigan – located 6 hours away. They disapproved it and said the boxes need to go on the corner where previously located. What is the appeal process? Our local postmaster didn’t believe there is one.

    • Ken McGill on September 4, 2019 at 2:39 am

      Was there a reason given on why the suggested location was disapproved? If there is any safety concern for the mail carrier? Does the carrier have to do a U-turn or back up the vehicle?

  252. Suzanne on June 26, 2019 at 5:34 am

    I have lived in my rural home for 26 years and my mailbox is located next to my driveway. My uncle bought the pasture next to my driveway 2 years ago. My husband started mowing the tall grass around my mailbox yesterday when he hit a 1-inch thick metal pipe sticking about 8 inches out of the ground. It was not visible due to the grass and weeds being much higher. It knocked a hole in the engine of my riding lawnmower and now I have to buy a new mower.
    Right after my husband hit the pipe and the mower began hemorrhaging oil and gas, my uncle, who lives down the road and across the street from my house and his pasture, walked over and told my husband that he placed the metal pipe in the ground to mark his property. He told my husband that my garbage can and mailbox are on his property and I would have to move them to the other side of my driveway (which is impossible because there is a drainage ditch and my other neighbor’s property is on the other side of the ditch. I don’t think he is correct and my dad & I are going to measure today. I am supposed to own the 30 ft from my other neighbor’s fence line, so I think my mailbox and trash can are on my property. My dad says the county actually owns all property next to the road, including the area where my mailbox is located.
    Since my uncle never mows that area and we do, I think he should have notified us that he placed a metal pipe in the ground. He is a very mean, nasty person. I think he did it hoping to cause some damage. He has security cameras everywhere and watches them on his living room television. I guess that’s how he knew to walk over to the scene of my lawnmower’s destruction.
    His son told me last month that his dad has dementia and if he says anything ugly, to just pay him no attention.
    If I find that he is correct, do I have to move my mailbox? It has been there for 26 years, it is less than 3 feet from the edge of my driveway, and it is next to a pasture that has nothing but a few goats on it. And technically, I think the county owns the 5 feet from the road on everyone’s land.
    If I am correct, can I hold him responsible for the damages to my mower? Even if he has dementia?

  253. Raj on June 28, 2019 at 9:38 am

    Amazing how this article’s comments section is getting active replies for so long! Thanks to whoever is managing this. One question: is it a requirement to install only USPS approved boxes? We have a new house that has finished construction in San Francisco. Would like to use this box, but it’s not technically USPS approved– The dimensions of the slot and height above ground and approach all comply with regulations. Can we just install it or do we need to do anything special? Thanks in advance

  254. Rebecca on June 28, 2019 at 8:45 pm

    Hi, I have a box at the curbside across the street from my driveway. My mail has been tampered with wherein I didn’t get mail for a week because someone took it, held it for a week and then put it back in my box in a lump sum. I ask my mail carrier if he was making a second delivery and he said no. He found it odd to that I didn’t get mail in my box for a week. My question is, can I move my mailbox to my side of the street at the end of my driveway instead? Delivery made my a mail truck is not saving the postal service money, rather costing them more for gas and wear and tear versus doing it on foot. In all the years the postal service has been in business they have lost money. I wonder why? Delivering it a truck at the curb is more costly than if the postman did it on foot. Meanwhile my mail is being tampered with. Getting a locking box won’t do either, because I get a lot of large packages, and leaving it on my door step would present a problem of it possibly getting stolen. I can’t always be at home when I am expecting a package. Why can’t I have my mail delivered either with a mailbox on a post at the end of my driveway or at my house. Why is the government “controlling” how we get mail? Why can’t we control how we get it – up at house which would alleviate mail tempering, or better yet, have it where we get in delivered through a slot in our front door. We should have a right as to how we want it delivered…Not being forced to have it delivered a certain way that is only convenient for the carrier.

    • Ken McGill on September 4, 2019 at 2:54 am

      Delivering mail by truck is not more costly than if the postman did it on foot. A walking mail carrier may deliver 300-400+ deliveries in a day but a truck delivery carrier may deliver over 800 in a day. If you live on a rural delivery route that may be why your mailbox is across the street from your house. the mail carrier can deliver faster without have to turn around.
      As for why you can’t control how you get mail is because you do not pay for the service. The only payment for mail service is made by the sender. NO taxes pay for mail.

  255. john D mooney on July 1, 2019 at 3:52 pm

    I got a note from my carrier, stating that I have to keep my mailbox clear from objects blocking it. The only thing that is close is my truck which is 6ft from the mailbox. What is the area that has to be cleared around the mailbox?

    • Ken McGill on September 4, 2019 at 2:55 am

      15 FT approaching the mailbox and 15 FT departing after delivery

  256. Hans on July 16, 2019 at 12:42 pm

    I live in Brockton Massachusetts and I am about to build a column mailbox (inserting a mailbox in a column), to the left of my entry door. Now my current mailbox is on a wall to the right of my entry door. Do you see any problems with my new settings. Thanks (Hans).

  257. Kathy Domaracki on July 18, 2019 at 7:35 am

    For rural mail boxes, can the post be cemented into the ground. The post is not cemented but can the post be cemented

    • Gabriel on September 5, 2019 at 6:52 pm

      Hi Kathy. To find out for your specific location, you should reach out to the DOT in your state / county. Usually some cementing to a minimal depth is allowed, but if you are on a highway or high speed road cementing your post may cause dangers.

  258. Nam on July 18, 2019 at 10:51 am

    Hi Gabriel! My mailbox post is currently right in front of the house and my driveway is a little farther straight down along the street. It is approximately 20-30ft in between distance. I want to move the mailbox closer to the corner of the driveway for more convenient access. Do you think this will be a problem? It’s still on the same side of the street and still in the direction of the USPS truck.

    • Gabriel on September 5, 2019 at 6:50 pm

      Hi Nam, would the mail carrier have to drive further down your driveway to make that stop? If so, the post office might not allow it for the sake of reducing efficiency. If you are concerned about mail theft because your mailbox is currently further away than you’d like it, I would recommend the purchase of a MailBoss locking mailbox. For the final and official answer on where you can move your mailbox, inquire with your mail carrier / local post office. Cheers!

  259. Mr and Mrs. New Homeowners on July 29, 2019 at 9:18 pm

    We moved to a new house with a box on the house. The mail carrier said we had to install on the road – said to put it next to our neighbor’s box (on the neighbor’s property). We asked the President of the Homeowner’s Assn her opinion because we didn’t want a problem with the Board (or that neighbor who is on the board) She said the Board would prefer us to put it on our property. We followed the rules as best we could and put a box up best location we could – the property is very small and oddly shaped. The mail carrier came by today and told us that there is no location on our property that is acceptable to her. She told us to get a bucket, fill it with rocks and place it (what amounts to in the middle of a culdesac in front of a sewer grate) and was annoyed that the Homeowner’s association said they don’t want us to put it in the grouping on the neighbor property (as the postal carrier told us to do). We wrote to the board, explained today’s happening and said we will put the box anywhere they want – no reply. Going to talk to the Postmaster tomorrow. I feel like we are getting off to a bad start with the Homeowner’s Association – but the beef is between them and the Postal Carrier – we don’t care where the box is. How does this usually play out – we can’t be the first in this situation.

  260. Shirley K. Smith on July 30, 2019 at 6:37 pm

    I have been putting some outgoing mail in my mailbox and the mail man just ignores it and crams my mail in the mailbox and leaves.. I live in the city of Lafayette, IN. I have always put my out going mail in my mailbox and they have taken it to mail, in fact just last week. Am I doing something wrong?

    • Sallie Stidham on July 31, 2019 at 12:13 am

      Do you have a flag on your box?

    • Ken McGill on September 4, 2019 at 2:58 am

      Not only Do you have a flag on your box? but are you raising it up so that the carrier knows there is outgoing mail as he approaches the mailbox

  261. Xavier Lane on July 31, 2019 at 7:39 pm

    Mailboxes on the rights of the street may impose a danger for residents living on the left side of the street in moderate to heavily traffic areas. This is only for convenience of the postal carrier. If an accident occur because if this rule the postal service maybe liable. Some residents have been struck by cars that have resulted in death. This rule should be change immediately and our for safety state the risk involve and allow this to be changed.

    • Gabriel on August 1, 2019 at 7:04 pm

      Hi Xavier, thank you for voicing your concerns. We are not the USPS and therefore have no control over the location of your mailbox. I do know that the USPS can be exceedingly flexible and willing to work with the public, especially at the local level. I would recommend reaching out to your local postmaster to voice these concerns, and I’m sure they would be happy to assist you in coming up with a solution for you.

  262. Elizabeth Nunez on August 1, 2019 at 8:27 am

    Who is responsible for the grass around the mail box across the street from my house

    • Gabriel on August 1, 2019 at 6:57 pm

      Hi Elizabeth, thanks for your inquiry. The answer to that question largely depends on whose property those mailboxes reside. Most mailboxes reside on the undefined area between city/county property, and individual’s property. When you ask who is responsible for it, do you mean damages to the grass, maintaining the grass?

  263. Jeremy Dolezalek on August 1, 2019 at 4:33 pm

    I live on a Farm to Market Road. The mail carrier made us put our mail box down the road and directly in front of our neighbor’s house because we live on a corner. Our property line is not on the corner, but the mail carrier said that it is still to close to it. He will not let us put it in our driveway either. We even offered to make him a turn around. Where our mail box is now, it is a far walk and my wife and I both have asthma. Our neighbor is an ex-convict who yells at us and it disturbs him when we pick up our mail especially after dark. I asked him if we could move it to the other side of the corner at about the same distance and he said that it was to close to the corner and I would have to put it directly in front of the neighbors house on that side and with his mail box. It is further away and could cause aggravation from that neighbor as well since it isn’t near my property line. What are our options?

    • Gabriel on August 1, 2019 at 6:59 pm

      Hi Jeremy, thanks for your comment. The postmaster is the ultimate authority regarding mailbox locations. I would recommend voicing your concerns directly to the postmaster, and perhaps you can come to a mutual agreement on the new location of your curbside box. Good luck!

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