“Most of the damage was to the bottom mounting plate the mailbox slides onto. The two bolts in the front behind the locked compartment were torn completely through the hinge plate. I had to straighten the mounting plate which was not very hard to do. A steel table, a good “C” clamp, and […]
Hello Mail Boss, I wanted to write and say how much I love my Mail Boss mailbox, lock lubricant, inground post and lock cover that I ordered directly from mailboss.com. What a clever design and an outstanding customer service department. Everyone I talked with at Mail Boss who I talked with impressed me. At the […]
Our lovely Townhouse Mall Boss locking security wall mount mailboxes at a local neighborhood in Washington, recently survived a hit and run around Christmas! Edna was so impressed with the quality of our mailboxes that she personally reached out to us to let us know how much she and her neighbors are impressed by the impact […]
At Mail Boss, we pride ourselves on providing prompt and courteous customer service. When our customers contact us to say we’re doing it right, we have to share! From Bob: “I wish to thank you for your friendly and prompt service in replacing my broken mailbox lock. One rarely gets that kind of care anymore. […]
What a difference a shiny new flag makes! Here is Pat & Randy’s mailbox Before: And After: They say: Just a reminder, if you have one of our old flags and it has faded, just let us know and we can send you a new UV-resistant replacement flag.
We had the opportunity to work with the SRPOA Homeowners Association in Sacramento, upgrading their mailboxes to combat mail theft. Patricia Brennen orchestrated the group buy for her neighbors, and sent us this feedback and photos. What a Company! What Quality Service! What a Great Product I had the pleasure of putting together an HOA […]
We want to take a minute to share this glowing recommendation from Ray Marshall, who recently ordered a new lock and key set from us. He writes: “I bought a Mail Boss mailbox on Amazon a year ago and installed it at a lease house. Unfortunately the tenant lost the key. I contacted Mail Boss […]
“You have our highest recommendation” When Charlie needed his Mail Boss replaced, he was pleasantly surprised at the customer service he received from our company. He was so kind as to send us this note expressing his gratitude: “Just to let you know, I received my order today, April 8 (the replacement lock and 3 […]
Mail Manager Testimonial from Gregg in Ripon. Thieves attempted to burglarize his Mail Manager locking mailbox but were unsuccessful in stealing his mail.
Ken in Connecticut recently had a problem with corrosion on his Mail Boss mailbox. We determined that the finish was defective, and although finishes are “officially” outside of warranty, we always take care of our customers! We sent him a replacement mailbox and he sent us this feedback: Just wanted to let you know how […]