We just received a nice thank-you email from another happy Mail Boss customer. Sheldon’s lock failed and we replaced it for him:

Just a belated note to express my sincere thanks sending me a replacement lock for my MailBoss mail box.

The customer representative I spoke to was extremely help, courteous, and efficient – I received the replacement lock within three days of calling.

Again my sincere thanks to you,

Sheldon

Sometimes, things go wrong with even the best of products. This isn’t the first lock we’ve replaced, and it probably won’t be the last. But we will always take care of our customers!