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How to Order Replacement Keys

We often receive phone calls and e-mails from customers who want to know if they can order additional keys. The simple answer is yes, you can! And, we make it convenient to do right here on our website. Just navigate to Mailbox Accessories and choose Replacement Flat Key or round key and follow the easy […]

New Offical Lock Replacement Policy

At Epoch Design, we strive to achieve 100% customer satisfaction. If you have reached out to us regarding an issue with your Mail Boss locking security mailbox, you have likely experienced our excellent customer service and know that, even when an issue is not technically covered under “warranty“, we generally take care of any problems […]

A Question on MailBoss Lock Picking

A few days ago, we received an e-mail from someone who was interested in buying the Mail Boss locking mailbox. He liked everything he saw, except he had concerns about the lock that we use. We would like to share his question and our response here in case anyone out there has similar concerns.

[…] Michael asks a very important question, and we’re glad he did. We want everyone to know that the old “BIC Pen” trick will not work on the Mail Boss locking mailbox. Here’s what our Vice President John DeRaspe had to say to Michael.

Mail Boss Package Master: How It Works

Many people have asked us how we have a commercial locking mailbox that can accept packages, but doesn’t allow you to reach your arm in to steal mail and parcels. Well it’s not easy to explain, so we thought it’d be best to show you how our revolutionary patent-pending Mail Shield technology works on video. […]

How Do Thieves Steal Your Identity?

Identity theft has been around for centuries, but only the methods have changed today. Mail theft, forged identification numbers and database breaches have replaced clever disguises and elaborate forgeries. This crime has exploded in recent years simply because it is so easy to commit—thieves only have to pay attention, piece together a profile of you, […]

How Do Identity Thieves Steal Information?

2008 Identity Fraud Survey Report Provides Answers In yesterday’s post, we provided the answer to the question “How Does Identity Theft Happen?” according to Javelin Strategy & Research. The leading provider of nationally representative quantitative research on financial services topics recently released the “2008 Identity Fraud Survey Report—Consumer Version: How Consumers Can Protect Themselves.” Available […]

How Does Identity Theft Happen?

2008 Identity Fraud Survey Report Provides Answers Javelin Strategy & Research, the leading provider of nationally representative quantitative research focused exclusively on financial services topics, recently released the “2008 Identity Fraud Survey Report—Consumer Version: How Consumers Can Protect Themselves.” Available online as a .pdf here, this report provides guidelines for consumers to help prevent, detect […]

Victim of Identity Theft?

You can change your Social Security Number as a last resort The Consumerist, an online resource for smart consumers and self-proclaimed “blog biased towards the consumer”, recently responded to one concerned American’s question, “Can I change my Social Security Number?” here. The post (reprinted below) elicited an interesting comment thread from interested readers on the […]