Archive / Customer Service

RSS feed for this section

Testimonial: “Great Service”

Ken in Connecticut recently had a problem with corrosion on his Mail Boss mailbox. We determined that the finish was defective, and although finishes are “officially” outside of warranty, we always take care of our customers! We sent him a replacement mailbox and he sent us this feedback: Just wanted to let you know how […]

Melissa endorses Mail Boss Customer Service after installation ‘snafu’

Melissa’s Mail Boss Story Melissa recently purchased a Mail Boss online from an internet reseller of locking mailboxes. Unfortunately, when she received her Mail Boss, one of the machine screws used to secure the Fast Trak Mounting Plate to the Mail Boss was stripped. Consequently, when Melissa tried to remove the screw (the first step […]