Cart My AccountLogoff

FREE SHIPPING

1-800-589-7990

Customer Feedback

Customer Feedback features emails and notes from our Mail Boss customers. Anecdotes on the Mail Boss, customer testimonials, and Mail Boss installation photos all welcome here! Has your Mail Boss survived a brutal attack of hooligans with baseball bats or a rough encounter with a snow plow? We’d love to share your story here. Did you have a particularly pleasant experience with our customer service department or are you especially smitten with your Mail Boss? We’d love to include your testimonial on our site. Or is your Mail Boss just dang good looking and you want to share a picture? We’ll put it up here! Share your Ravings with the Contact Us tab above or e-mail us at webmaster@mailboss.net.

Sky Ranch HOA MailBoss Testimonial

Post Time-Date 01-08-2014 | Author by Jenny | Category Category Customer Feedback, Customer Photos, Homeowners Associations, Mailbox Vandalism, Product: Mail Boss | No Comments »

A few years back, we did a custom job for the Sky Ranch Homeowner Association in California. They installed the Mail Boss Curbside mailboxes in white on a custom winged bracket with the standard In-Ground Post.

Luckily, we saved …


Add Comment Leave A Comment   |   Subscribe to Feed  |  Get Comment Feed RSS 2.0 Comment Feed

Mail Boss Testimonial from Michael

Post Time-Date 12-23-2013 | Author by MailBoss | Category Category Customer Feedback, Customer Photos, Mailbox Vandalism, Product: Mail Boss | No Comments »

Here’s another testimonial from a Mail Boss customer who was impressed with the quality construction after his mailbox was hit by a car.

Michael from Waxhaw North Carolina writes:

Share

Add Comment Leave A Comment   |   Subscribe to Feed  |  Get Comment Feed RSS 2.0 Comment Feed

Another Mail Boss Survives High Speed Collision

Post Time-Date 12-04-2013 | Author by MailBoss | Category Category Customer Feedback, Customer Photos, Mailbox Vandalism, Product: Mail Boss | No Comments »

It has happened again: Another incredible tale of Mail Boss survival!

(Though we aren’t really that surprised anymore… Mail Boss durability is just a thing now).

MailBossHitByTruck_15455

This time, a White Mail Boss was hit at high speeds by a truck. …


Add Comment Leave A Comment   |   Subscribe to Feed  |  Get Comment Feed RSS 2.0 Comment Feed

Mail Boss Hit by Semi Truck, Virtually Undamaged

Post Time-Date 10-31-2013 | Author by Jenny | Category Category Customer Feedback, Customer Photos, Mailbox Vandalism, Product: Mail Boss | No Comments »

It’s another tale of survival.

Mailbox survival.

Nick  owns a curbside Mail Boss. One fall day in Wisconsin, his mailbox was struck by a semi-truck. Thanks to super durable construction and the innovative Fast-Trak Mounting Plate, his mailbox lived …


Add Comment Leave A Comment   |   Subscribe to Feed  |  Get Comment Feed RSS 2.0 Comment Feed

Mailbox Strength and Durability on Impact

Post Time-Date 10-15-2013 | Author by Jenny | Category Category Customer Feedback, Customer Photos, Mail Boss Features, Mailbox Vandalism, Product: Mail Boss | No Comments »

How the patented FAST TRAK Design makes Mail Boss virtually indestructible

If you take a look at some of the Mail Boss testimonials, I imagine you will be quite impressed. Thanks to superior construction and innovative design, the Mail


Add Comment Leave A Comment   |   Subscribe to Feed  |  Get Comment Feed RSS 2.0 Comment Feed

Blogger Review and Giveaway: Mail Manager

Post Time-Date 10-14-2013 | Author by MailBoss | Category Category Customer Feedback, Media Coverage, Product: Mail Manager | No Comments »

Blogger Ruby at Life of a Mad Typer writes a lot of product reviews and as such she receives all sorts of parcels and packages in the mail. When her packages started going missing, she realized she needed a secure …


Add Comment Leave A Comment   |   Subscribe to Feed  |  Get Comment Feed RSS 2.0 Comment Feed

“Thanks for a Fantastic Product!”

Post Time-Date 09-17-2013 | Author by MailBoss | Category Category Customer Feedback, Product: Wall Mount | No Comments »

Mike recently purchased a Townhouse Mail Boss Wall Mount mailbox from one of our resellers Hardware Sales in Ferndale Washington. He dropped us an email to ask a question and shared his thanks for making a fantastic product:

 MikeMailBossTestimonial

We …


Add Comment Leave A Comment   |   Subscribe to Feed  |  Get Comment Feed RSS 2.0 Comment Feed

Mail Boss Hit by Car: Thrown 40 Feet, Barely Scuffed

Post Time-Date 05-21-2013 | Author by MailBoss | Category Category Customer Feedback, Mailbox Vandalism, Product: Mail Boss | No Comments »

Dang, those cars are hitting mailboxes left and right lately! Luckily for our customers, the Mail Boss laughs at silly cars. It’s gonna take more than a couple tons of metal moving at many miles an hour to take out …


Add Comment Leave A Comment   |   Subscribe to Feed  |  Get Comment Feed RSS 2.0 Comment Feed

Driver Hits Mail Boss Mailbox, Car Loses

Post Time-Date 05-16-2013 | Author by MailBoss | Category Category Customer Feedback, Customer Photos, Mailbox Vandalism, Product: Mail Boss | No Comments »

You’ve heard this story before: “My mailbox got hit by a [car, truck, snow plow, pumpkin, baseball bat, etc.] and it’s totally destroyed!”

Well, we are rewriting that storyline.

The revised story line goes: “My MAIL BOSS got hit by


Add Comment Leave A Comment   |   Subscribe to Feed  |  Get Comment Feed RSS 2.0 Comment Feed

Nicholas says “Mail Boss: 4, Drunk Drivers: 0″

Post Time-Date 05-14-2013 | Author by MailBoss | Category Category Customer Feedback, Just for Fun, Product: Mail Boss | No Comments »
So far my Mail Boss has managed to take out a bumper, a side mirror, the entire side of a car. It got hit so hard last time that it pulled the 80 lbs concrete ball out of the ground and threw the whole thing 6 feet.

Add Comment Leave A Comment   |   Subscribe to Feed  |  Get Comment Feed RSS 2.0 Comment Feed

Photo: Bronze Package Master in Brick Column

Post Time-Date 05-07-2013 | Author by MailBoss | Category Category Column Installations, Customer Feedback, Customer Photos, Mail Boss Installation, Product: Package Master | No Comments »

Thank you to Gina for sharing this great photo of her Mail Boss installation on our Facebook page!

Gina had the Bronze Package Master installed in a brick column. It looks great!

She writes:

“Love our new Mailboss Package


Add Comment Leave A Comment   |   Subscribe to Feed  |  Get Comment Feed RSS 2.0 Comment Feed

Customer Thanks for Lock Replacement Service

Post Time-Date 05-05-2013 | Author by MailBoss | Category Category Customer Feedback, Customer Service | No Comments »

We recently sent out a free lock replacement to a Mail Boss customer whose lock failed. She responded in kind with this lovely thank you note:

Hello friends at Epoch Design,

I thank you so very much for the lock.


Add Comment Leave A Comment   |   Subscribe to Feed  |  Get Comment Feed RSS 2.0 Comment Feed

Note of Thanks for Mail Boss Customer Service

Post Time-Date 05-03-2013 | Author by MailBoss | Category Category Customer Feedback, Customer Service | No Comments »
Thank you for the replacement - I truly appreciate your excellent customer service on the issue I had with this box.

Add Comment Leave A Comment   |   Subscribe to Feed  |  Get Comment Feed RSS 2.0 Comment Feed

Melissa endorses Mail Boss Customer Service after installation ‘snafu’

Post Time-Date 04-04-2013 | Author by MailBoss | Category Category Customer Feedback, Customer Service, Mail Boss Installation | No Comments »

Melissa’s Mail Boss Story

Melissa recently purchased a Mail Boss online from an internet reseller of locking mailboxes. Unfortunately, when she received her Mail Boss, one of the machine screws used to secure the Fast Trak Mounting Plate to the …


Add Comment Leave A Comment   |   Subscribe to Feed  |  Get Comment Feed RSS 2.0 Comment Feed

Mail Boss Withstands Neighborhood Mailbox Burglar

Post Time-Date 03-26-2013 | Author by Jenny | Category Category Customer Feedback, Mail & Identity Theft, Other Locking Mailboxes, Product: Mail Boss | No Comments »

Residential locking mailboxes in Olympia neighborhood picked open by thief, but Mail Boss not compromised

We just received an email from Luke in Olympia, who wrote us to say that all his neighbors’ locking mailboxes were picked open, but his …


Add Comment Leave A Comment   |   Subscribe to Feed  |  Get Comment Feed RSS 2.0 Comment Feed