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Customer Feedback

Customer Feedback features emails and notes from our Mail Boss customers. Anecdotes on the Mail Boss, customer testimonials, and Mail Boss installation photos all welcome here! Has your Mail Boss survived a brutal attack of hooligans with baseball bats or a rough encounter with a snow plow? We’d love to share your story here. Did you have a particularly pleasant experience with our customer service department or are you especially smitten with your Mail Boss? We’d love to include your testimonial on our site. Or is your Mail Boss just dang good looking and you want to share a picture? We’ll put it up here! Share your Ravings with the Contact Us tab above or e-mail us at webmaster@mailboss.net.

Testimonial: Mail Boss vs. Heavy Machinery

Post Time-Date 06-13-2014 | Author by MailBoss | Category Category Customer Feedback, Product: Mail Boss | No Comments »

What happens when a Mail Boss locking mailbox is struck by a piece of heavy machinery being unloaded from a trailer? Not much, thanks to the innovative design of the Fast-Trak Mounting Plate.

GardnerMailBossMachineryImpact

Here’s another testimonial praising the construction …

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Wannabe Thieves Prying Mailboxes in Mooresville NC

Post Time-Date 06-05-2014 | Author by MailBoss | Category Category Customer Feedback, Customer Photos, Mailbox Vandalism, Product: Mail Boss | No Comments »

We received this photo from a Mail Boss customer in Mooresville, North Carolina. She reports that thieves are prying mailboxes in her neighborhood, and attempted to pry open her Mail Boss Curbside. As you can see below, the thieves …

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Mail Manager Testimonial: Lock Withstands Vandalism

Post Time-Date 05-14-2014 | Author by MailBoss | Category Category Customer Feedback, Customer Service, Mailbox Vandalism, Product: Mail Manager | No Comments »

Gregg in Ripon, CA called us this week explaining that the lock of his Mail Manager locking mailbox was damaged in an attempted burglary. The lock was no longer functioning properly so he had to drill it out and required …

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Testimonial: “Great Service”

Post Time-Date 04-16-2014 | Author by MailBoss | Category Category Customer Feedback, Customer Service | No Comments »

Ken in Connecticut recently had a problem with corrosion on his Mail Boss mailbox. We determined that the finish was defective, and although finishes are “officially” outside of warranty, we always take care of our customers! We sent him a …

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Lodi Prying Thieves Target Mail Boss

Post Time-Date 04-07-2014 | Author by MailBoss | Category Category Customer Feedback, Customer Photos, Mailbox Vandalism, Other Locking Mailboxes, Product: Mail Boss | No Comments »

Mail thieves in Lodi have burglarized 3 other models of locking mailboxes; can’t defeat Mail Boss

Nancy has spent dozens of hours and hundreds of dollars trying to deal with the mail thieves that have been raiding her Lodi California …

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“Wise Inexpensive Investment”

Post Time-Date 03-31-2014 | Author by MailBoss | Category Category Customer Feedback, Customer Photos, Mailbox Vandalism, Product: Mail Manager | No Comments »

Mail Manager Handles Prying with Crowbar

John and his neighbors in Snohomish purchased a bank of Mail Manager mailboxes to prevent mail theft. Soon after, a determined thief attempted to pry open the first Mail Manager in the bank, but …

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Testimonial: “Wow, what a great design!”

Post Time-Date 03-05-2014 | Author by MailBoss | Category Category Customer Feedback, Product: Mail Boss | No Comments »

David from Redondo just purchased a Mail Boss after some research, and emailed us to share his feedback. He writes:

Researched mailboxes for quite a while before choosing the Mail Boss, from Ace Hardware in Redondo, (near Des Moines, WA)

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“They didn’t take my mail”

Post Time-Date 02-19-2014 | Author by MailBoss | Category Category Customer Feedback, Customer Photos, Product: Mail Manager | No Comments »

Diane’s Mail Manager withstands prying attempts

Mail thieves are burglarizing locking mailboxes in Ainsworth Iowa, but luckily for Diane, she purchased a Mail Boss Mail Manager to secure her mail.

As you can see from the photos she sent us, …

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Mail thief tries to pry open Mail Boss

Post Time-Date 02-18-2014 | Author by MailBoss | Category Category Customer Feedback, Customer Photos, Product: Mail Boss | No Comments »

Moves on to easier target

As more and more homeowners are switching to locking mailboxes, thieves are having a harder time finding easy pickings from unlocked mailboxes, and are resorting to burglarizing “secure” mailboxes with screwdrivers and crowbars.

The

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Homeowners Replace Wyngate with “Superior” MailBoss

Post Time-Date 02-03-2014 | Author by MailBoss | Category Category Customer Feedback, Homeowners Associations, Other Locking Mailboxes, Product: Mail Boss | No Comments »

Peter from SeaTac contacted us about a group discount for a mailbox order. His neighbors had been using the Gibraltar Wyngate locking mailbox but were looking for an upgrade. So, he got a bunch of people together to purchase Mail …

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Free Mail Boss Shipping to Alaska on Lowes.com

Post Time-Date 01-27-2014 | Author by MailBoss | Category Category Customer Feedback, Mail Boss Dealers | No Comments »

Just a few weeks ago, we had a customer Richard contact us wanting a secure mailbox for his father’s home in Alaska. The only problem is that we don’t offer Free Shipping to Alaska, because it’s quite expensive. In fact, …

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Mail Boss “so much better than SOLAR GROUP” Mailsafe

Post Time-Date 01-21-2014 | Author by MailBoss | Category Category Customer Feedback, Other Locking Mailboxes, Product: Mail Boss | No Comments »

You know what they say about opinions? They’re just like… belly buttons! Everyone has one.

Well, we happen to agree with Stephen’s opinion that the Mail Boss is so much better than the Mail Safe.

MailBossVsMailSafe

He sent us an email …

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Sky Ranch HOA MailBoss Testimonial

Post Time-Date 01-08-2014 | Author by Jenny | Category Category Customer Feedback, Customer Photos, Homeowners Associations, Mailbox Vandalism, Product: Mail Boss | No Comments »

A few years back, we did a custom job for the Sky Ranch Homeowner Association in California. They installed the Mail Boss Curbside mailboxes in white on a custom winged bracket with the standard In-Ground Post.

Luckily, we saved …

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Mail Boss Testimonial from Michael

Post Time-Date 12-23-2013 | Author by MailBoss | Category Category Customer Feedback, Customer Photos, Mailbox Vandalism, Product: Mail Boss | No Comments »

Here’s another testimonial from a Mail Boss customer who was impressed with the quality construction after his mailbox was hit by a car.

Michael from Waxhaw North Carolina writes:…

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Another Mail Boss Survives High Speed Collision

Post Time-Date 12-04-2013 | Author by MailBoss | Category Category Customer Feedback, Customer Photos, Mailbox Vandalism, Product: Mail Boss | No Comments »

It has happened again: Another incredible tale of Mail Boss survival!

(Though we aren’t really that surprised anymore… Mail Boss durability is just a thing now).

MailBossHitByTruck_15455

This time, a White Mail Boss was hit at high speeds by a truck. …

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